Marketing & Memberships Operations Co-ordinator

Help Shape the Future of Australia's Certified Organic Industry

Do you want to work in a 'for purpose' organisation making a real contribution to people, the planet, and the future of farming? Do you love creating efficient systems and delivering impact?

Australian Organic Limited (AOL), the peak body for the certified organic industry, is looking for a passionate, organised, and impactful Marketing & Memberships Operations Coordinator to "run the engine" sitting at the centre of marketing and membership — managing systems, coordinating delivery, measuring impacts and helping us deliver a delightful and valuable experience for our members.

About UsAOL is the voice of the certified organic industry, representing producers, processors, certifiers, and businesses across Australia. We advocate, educate, and lead initiatives that drive growth, credibility, and impact across the organic supply chain. Our mission is to make a positive impact for humans, animals, and the environment – now and into the future.The Opportunity

This role is a great opportunity to have end-to-end ownership and deliver real impact to help our industry to grow like the future depends on it. Responsibilities include managing our CRM; helping design and improve our membership experience; coordinating and delivering marketing campaigns; improving and automating workflows; and analysing data and recommending improvements.What you'll do

• Manage day-to-day administration and hygiene of our CRM(Zoho) and community and content publishing platforms, including user permissions and general site maintenance.
• Manage content calendars and build and schedule communications to support consistent member and consumer engagement.
• Support marketing campaign delivery.
• Identify opportunities to improve and automate workflows to improve member experiences and team efficiency.
• Deliver key activities for membership growth, onboarding, engagement and renewal.
• Monitor member and marketing analytics and engagement metrics to inform ongoing improvements.About You

• Highly organised and detail-oriented
• Excited about systems and processes
• Enjoy bringing structure to busy environments
• 2+ years experience in a similar role
• Hands-on experience with tools such as Zoho, Canva, and content management platforms is desirable.
• Strong organisational skills with the ability to manage multiple tasks, timelines, and stakeholders.
• Good stakeholder management skills and confidence working across different teams.
• Strong written communication skills, with the ability to create clear and engaging content.
• A proactive, self-starter mindset with a willingness to learn and take ownership.
• Proven ability to work remotely, organise tasks independently, and meet objectives
• Interest in the organic industry is a plus
• Bachelor’s degree in Marketing, Business Administration, or a related field preferred