Software Development Engineer II (Remote - US)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Software Development Engineer II in the United States. In this role, you'll join a globally distributed engineering team focused on building intelligent tools that power exceptional customer experiences. You'll design and develop scalable software solutions supporting customer success and automation, including AI-driven chatbots and ML-powered support platforms. This position offers the opportunity to work asynchronously with a diverse, international team, collaborating with product, design, and analytics experts. You'll help shape the architecture of critical support systems, contribute to engineering excellence, and drive meaningful impact in how millions of users interact with technology every day. Accountabilities:

• Develop, maintain, and enhance core software products supporting customer success and support automation
• Contribute to the design and implementation of chatbots and intelligent automation tools that guide users effectively
• Participate in architectural decisions and ensure code quality and maintainability across systems
• Build integrations and tools that streamline customer-facing processes and elevate user satisfaction
• Collaborate with cross-functional teams to identify, prioritize, and implement impactful solutions
• Support incident response and participate in escalations to ensure platform stability
• Engage in peer code reviews, provide constructive feedback, and continuously improve team practices

Requirements

• 2+ years of experience in software engineering or equivalent technical background
• Proficiency in one or more programming languages such as C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python
• Experience maintaining and deploying production software systems
• Familiarity with RESTful APIs and/or GraphQL architecture
• Solid understanding of testing principles, including A/B testing
• Strong analytical mindset and problem-solving ability
• Excellent communication skills with the ability to work independently and asynchronously
• Preferred: Experience developing customer-facing applications in ReactJS/React Native, or working with modern front-end frameworks

Benefits

• Competitive base salary range: USD $83,400.00 - $221,400.00 annually
• Eligibility for performance-based bonuses and stock awards
• Comprehensive healthcare coverage (medical, dental, and vision)
• Flexible remote-first work environment across the U.S
• Paid time off and company holidays
• Learning and professional development opportunities
• Inclusive, diverse workplace culture with strong values around collaboration and growth

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job's core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest!