Customer Service Representative with Hebrew - Remote in Portugal

Are you fluent in Hebrew and have strong communication skills? We have exciting job opportunities in Lisbon! Take the next step in your career by working with some of the top global brands.

What You Will Do

• Handle customer inquiries and provide advice regarding their health insurance contracts, coverage, reimbursements, and all aspects of their contract life (subscription, amendments, cancellations, premiums, etc.).
• Contracts: registration and cancellation, premium collection.
• Health services: enter reimbursements, create quotes, issue coverage approvals... in accordance with internal procedures.
• Client files: update and modify customer records (contract details, address, bank account information, etc.).
• Contribute to customer satisfaction through the quality of your responses, the efficiency of your work, and your contribution to achieving performance indicators.
• There will be no sales or prospecting involved in this role.
  
  

What You Need

• Fluency in Hebrew
• Strong communication, interpersonal, and problem-solving abilities;
• Basic computer knowledge and technical skills;
• Ability to multitask effectively;
• Team-oriented with the ability to thrive in a fast-paced, energetic environment.
  
  

What We Offer

• Competitive monthly salary;
• Free healthcare insurane
• Full training provided by certified instructors;
• Opportunities for career advancement and professional development;
  
  

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**work from home in Portugal**

Skills: communication,customer,hebrew