Digital Coordinator

Digital Coordinator

A CRG retail client is seeking a detail-oriented Digital Coordinator to support its Digital Marketing team. This role focuses heavily on administrative and routine digital updates that ensure the accuracy and consistency of their consumer-facing website and mobile app. The ideal candidate is highly organized, comfortable with repetitive tasks, and enjoys working through a high volume of tickets in a structured environment.

Opportunity: Contract

Location: Remote (EST preferred, flexible)

Schedule: Full-Time

Pay Rate: $27/hour

Role Overview

The Digital Coordinator plays a critical support role for the company's web and app operations. This position is primarily administrative and execution-focused, handling 40–50 similar tickets per week. Accuracy, consistency, and follow-through are key to success in this role.

Key ResponsibilitiesAdministrative & Digital Operations (Primary Focus)

• Perform high-volume data entry and routine digital updates across web and app platforms
• Update store listings, center and store hours, directories, maps, and geolocation data
• Push live retail promotions and maintain accurate event listings
• Update WiFi landing pages and consumer-facing content as needed
• Manage invoices and provide general administrative support
• Take meeting minutes and support team documentation

Cross-Functional Support

• Work closely with marketing directors, operations directors, and center teams
• Coordinate updates and requests across departments to ensure timely execution

Reporting & Analytics Support (Nice to Have)

• Assist with weekly reporting and basic data analysis
• Support website analytics efforts using tools such as Siteimprove
• Review traffic trends and user sources to support team insights

QualificationsRequired Qualifications

• Strong attention to detail and commitment to accuracy
• Comfort with repetitive, routine work and high ticket volume
• Excellent organizational and time management skills
• Ability to prioritize administrative responsibilities
• Strong written and verbal communication skills

Preferred Qualifications

• Exposure to data analytics or reporting support
• Experience assisting with website or digital performance reporting
• Basic understanding of HTML (can be trained; not a hard requirement)
• Experience working cross-functionally with multiple teams

Software & Tools

• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Experience with content management systems or digital platforms preferred

Category Code: JN009