We are seeking friendly and dependable Travel Client Services Specialists who enjoy helping people and providing excellent customer experiences.
In this remote role, you'll assist travelers throughout the vacation-planning process, helping organize travel information, research available options, coordinate eligible reservations, and provide ongoing client support.
Responsibilities
- Respond professionally to client travel inquiries
- Learn about clients' travel needs, preferences, and budgets
- Research destinations, accommodations, cruises, resorts, and vacation packages
- Assist with reservation coordination
- Prepare and organize travel information and itineraries
- Communicate reservation details, deadlines, and supplier policies
- Follow up with clients throughout the planning process
- Provide pre- and post-travel customer support
- Maintain organized client and reservation records
- Continue developing travel and destination knowledge
- Excellent customer service and communication skills
- Professional and dependable
- Strong attention to detail
- Comfortable communicating through email and online platforms
- Ability to stay organized and manage time independently
- Willingness to learn new technology
- Interest in travel and hospitality