Implementation Consultant

About Ignition Consulting Group

Ignition Consulting Group is a specialist monday.com implementation consultancy helping organisations transform how they manage projects, clients and operations. We partner with marketing agencies, government departments, professional services firms and field services companies across Australia delivering tailored solutions that drive real operational improvement. Our team combines deep platform expertise with genuine consulting craft to create systems people actually want to use.

The Role

As an Implementation Consultant, you'll lead monday.com implementations from discovery through to adoption. You'll work directly with clients to understand their business, architect solutions that fit, and ensure lasting value. This role suits someone who enjoys the blend of technical configuration, project delivery and client partnership translating messy real-world processes into elegant, workable systems.

Key Responsibilities

• Run discovery sessions to understand client workflows, pain points and goals
• Design and build monday.com solutions including boards, automations, dashboards and integrations
• Lead implementations end-to-end: scoping, configuration, data migration, testing and go-live
• Manage project timelines, deliverables and client expectations across multiple concurrent engagements
• Facilitate training and change management to drive user adoption
• Configure integrations with tools like HubSpot, Xero, Google Workspace and custom APIs
• Provide post-implementation support and identify optimisation opportunities
• Contribute to internal IP development including templates, documentation and delivery methodologies

What We're Looking For

• 3–5+ years in implementation, consulting or systems rollout roles
• Solid project management capability: you can plan, track and deliver work independently without needing close supervision
• Strong experience with monday.com (or demonstrated ability to learn platforms quickly)
• Excellent stakeholder engagement and communication skills
• Technical aptitude: comfortable with integrations, APIs, automations and data migration
• Strong analytical thinking and problem-solving ability
• Ability to juggle multiple client engagements with competing priorities
• Based in Australia with flexibility to travel occasionally for client workshops

Desirable

• monday.com certification or partner experience
• Formal project management training or certification (PMP, PRINCE2, or similar)
• Experience in CRM implementation, workflow automation or digital transformation
• Background in marketing agencies, government or professional services sectors
• Familiarity with JIRA, Asana or other platforms (migration experience a plus)
• Understanding of Agile delivery methodologies

Why Join Ignition?

• Competitive base salary + performance-based bonus structure that rewards great work
• Deep specialisation: become a genuine expert in a growing platform
• Variety: work across industries solving different problems each week
• Autonomy: own your projects and client relationships
• Growth: help shape a scaling consultancy with room to develop your career
• Flexibility: remote-first with genuine work-life balance
• Professional development support

To Apply

Send your resume and a short note on why Monday.com implementation consulting appeals to you.