National Channel Operations Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a National Channel Operations Manager based in United States. This role is a high-impact commercial operations position focused on optimizing dealer channel performance through pricing strategy, contract governance, and operational excellence. The position plays a critical role in ensuring consistency, profitability, and scalability across a nationwide dealer network. You will act as a central point of coordination between sales, finance, legal, and operations teams to streamline processes and improve execution across channel programs. The role combines strategic thinking with hands-on operational management, requiring strong analytical capabilities and attention to detail. You will contribute directly to revenue growth by improving pricing structures, rebate programs, and dealer support systems. This is a highly collaborative environment where cross-functional alignment and data-driven decision-making are essential. The position is ideal for professionals who thrive in complex, fast-moving channel environments. Accountabilities

• Develop, manage, and optimize dealer pricing programs, discount structures, rebate initiatives, and promotional pricing strategies across the national dealer channel.
• Analyze pricing performance, margin trends, and competitive positioning to support strategic pricing decisions and profitability goals.
• Review, approve, and govern special pricing requests, dealer incentives, bid support, and pricing exceptions in alignment with corporate guidelines.
• Oversee the full lifecycle of dealer contracts, including drafting, review, renewals, amendments, compliance tracking, and documentation management.
• Partner with legal, finance, and sales teams to ensure accurate contract execution, pricing alignment, and adherence to commercial terms.
• Maintain centralized systems and databases for pricing, contracts, rebates, and dealer operational data to ensure accuracy and governance.
• Lead operational improvements across dealer workflows, including order management, claims processing, approvals, and communication processes.
• Develop and maintain SOPs, dashboards, and KPI reporting to track dealer performance, pricing effectiveness, and contract compliance.
• Support ERP, CRM, and dealer management system enhancements and contribute to process automation and system integration initiatives.
• Serve as a cross-functional liaison between dealer sales teams, operations, finance, and executive leadership to ensure alignment on channel strategy.
• Support forecasting, budgeting, audits, compliance reviews, and strategic planning activities related to the dealer network.
• Identify operational risks and implement mitigation strategies to improve efficiency and scalability.

Requirements

• Bachelor’s degree in Business, Finance, Operations, Supply Chain, or a related field.
• 5+ years of experience in pricing, contracts administration, channel operations, dealer support, or commercial operations.
• Proven experience working with dealer, distributor, reseller, or channel partner networks.
• Strong expertise in pricing strategy, financial analysis, margin optimization, and commercial decision-making.
• Experience managing contract lifecycle processes, including negotiation support, renewals, compliance, and documentation.
• Strong analytical and data interpretation skills with advanced proficiency in Excel and reporting tools.
• Experience with ERP, CRM, or dealer management systems such as SAP, Oracle, NetSuite, or Salesforce.
• Demonstrated ability to lead cross-functional initiatives and manage competing priorities in a fast-paced environment.
• Excellent communication, stakeholder management, and collaboration skills across technical and non-technical teams.
• Strong organizational skills with high attention to detail and a structured approach to problem-solving.
• Experience in manufacturing, industrial equipment, imaging, or distribution industries is highly preferred.
• Familiarity with dealer incentive programs, rebate structures, and channel pricing models is a plus.
• Exposure to process improvement methodologies such as Lean or Six Sigma is an advantage.
• Ability to travel approximately 10% as required.

Benefits

• Comprehensive medical, dental, and vision insurance coverage.
• Life insurance coverage.
• 401(k) retirement savings plan.
• Paid time off and holidays.
• Opportunity to work in a national-scale channel operations environment with strategic impact.
• Exposure to pricing strategy, commercial operations, and cross-functional leadership initiatives.
• Career development opportunities within a global organization.
• Collaborative and structured work environment focused on operational excellence.
• Potential for involvement in process improvement and digital transformation initiatives.

How Jobgether Works We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.