Business Development Representative

KSC Commercial Cleaning Service is a full-service commercial cleaning and facility services company serving businesses and organizations throughout the Pittsburgh metropolitan region. The company works with a broad range of commercial environments, including offices, apartment communities, retail establishments, industrial and manufacturing facilities, government buildings, schools, event facilities, fitness centers, and other professional spaces.

KSC's approach is straightforward: provide dependable service, pay attention to the details, communicate clearly, and leave each facility ready for the people who use it. Its services range from recurring janitorial programs and customized cleaning plans to deep cleaning, carpet and hard-floor care, restroom cleaning, building services, move-in and move-out cleaning, and construction final cleaning.

The company is a minority woman-owned business and operates as a certified Minority Woman Disadvantaged Business Enterprise and Section 3 Business Concern. KSC also highlights its professional affiliations and certifications, including ISSA, GBAC, BSCAI, OSHA General Industry, and U.S. Department of Housing and Urban Development credentials.

At KSC, the work goes beyond simply maintaining clean buildings. The company places importance on creating healthy, safe, and reliable environments while building long-term relationships with its customers. That same approach carries into the way the team works with one another: professionally, respectfully, and with a genuine commitment to doing the job well.

About the Role

KSC Commercial Cleaning Service is looking for a Business Development Representative to help expand the company's relationships with commercial organizations and identify new opportunities for growth.

This is a remote, relationship-oriented sales position for someone who enjoys connecting with people and understanding what a business actually needs before recommending a solution. You will research prospective clients, introduce KSC's services, speak with business and facility decision-makers, maintain thoughtful follow-up, and help qualified prospects move toward a conversation with the appropriate member of the KSC team.

The role is well suited to someone who is comfortable working independently but appreciates having a close connection with company leadership and operations. You will have room to develop your own approach to prospecting while working within clear business goals and established service standards.

The ideal candidate does not need to be a high-pressure salesperson. We are looking for someone who can communicate confidently, listen carefully, follow through on commitments, and represent KSC in a professional and personable way.

What You Will Do

• Research businesses and organizations that may benefit from KSC's commercial cleaning and facility services.
• Identify and contact prospective clients through telephone, email, LinkedIn, and other appropriate business channels.
• Develop relationships with business owners, property managers, facility managers, office managers, and other decision-makers.
• Learn about prospective clients' facilities, cleaning requirements, service expectations, and schedules.
• Qualify prospective opportunities and determine whether KSC's services are a good fit.
• Schedule introductory conversations, consultations, facility walkthroughs, and other appropriate meetings.
• Maintain organized records of prospects, conversations, follow-ups, and opportunities.
• Follow up with prospective clients consistently and professionally.
• Coordinate with company leadership and operations when an opportunity progresses to the next stage.
• Assist with proposals, presentations, and other business development materials when needed.
• Monitor activity and provide regular updates regarding prospective business and developing opportunities.
• Develop an understanding of the commercial cleaning market and the types of organizations KSC serves.
• Look for thoughtful ways to strengthen KSC's presence among prospective commercial clients.
• Represent the company with professionalism and respect in every interaction.

What We Are Looking For

• At least 2 years of experience in business development, sales, account management, customer success, recruiting, or another client-facing position.
• Experience with business-to-business sales or professional services is preferred.
• Strong verbal and written communication skills.
• A comfortable, professional approach to speaking with business decision-makers.
• Good organizational skills and the ability to manage multiple conversations and follow-ups.
• Strong attention to detail and reliable follow-through.
• Ability to work independently and manage priorities in a remote environment.
• Familiarity with CRM platforms, Microsoft Office, Google Workspace, or similar business tools.
• A willingness to learn the commercial cleaning and facility services industry.

Experience in commercial cleaning, facilities management, property management, hospitality, construction, real estate, or another service-based industry is helpful but not required.

Compensation and Benefits

KSC aims to offer a competitive package that recognizes both experience and contribution.

Compensation

• Base salary of $55,000–$70,000 per year, depending on experience and qualifications
• Performance-based sales incentives
• Opportunities for additional earnings as business development goals are achieved
• Regular performance and compensation reviews

Benefits

• Medical insurance options
• Dental insurance options
• Vision insurance options
• Paid time off
• Paid company holidays
• 401(k) retirement savings plan with applicable company contribution or matching
• Professional development and training opportunities
• Company-provided equipment or technology needed to perform the role
• Reimbursement of approved business expenses

Remote Work and Professional Perks

• Fully remote work arrangement
• Flexible scheduling within established business hours
• Structured onboarding and training
• Regular access to company leadership
• Support from operations and other internal teams
• Opportunities to grow with an established local business
• A professional work environment that values initiative, accountability, and good communication

Benefits are subject to applicable plan terms, eligibility requirements, and company policies.

How We Work

KSC believes that good business relationships are built over time. The company emphasizes clear communication, consistent quality, and transparency in its client service approach. Its cleaning programs can be customized to the needs of individual facilities, while inspections and detailed processes are used to help maintain service standards.

The Business Development Representative will play an important part in bringing that philosophy into the first stages of the customer relationship. Every conversation is an opportunity to understand a prospective client's needs, provide useful information, and determine whether KSC can genuinely help.

We value people who are dependable, thoughtful, curious, and comfortable taking ownership of their work.

Our Commitment to Inclusion

KSC Commercial Cleaning Service is committed to maintaining a workplace where people are treated with professionalism, fairness, and respect.

As a minority woman-owned business with a strong connection to the communities it serves, KSC recognizes the value that different experiences and perspectives bring to the workplace. We believe that people do their best work when they are given an opportunity to contribute, develop their skills, and be treated with dignity.

Employment decisions are based on qualifications, experience, performance, business needs, and other legitimate job-related considerations. We welcome qualified applicants from diverse backgrounds and encourage individuals who share our commitment to dependable service and respectful working relationships to apply.

Work Authorization

This is a remote position for candidates who are already authorized to work in the United States.

KSC Commercial Cleaning Service does not provide visa sponsorship for this position, either now or in the future.Equal Opportunity

KSC Commercial Cleaning Service is an equal opportunity employer. We are committed to providing a professional workplace free from unlawful discrimination and to considering qualified applicants based on their skills, experience, qualifications, and ability to perform the responsibilities of the position.

If you enjoy building genuine business relationships, communicating with people, and helping a growing service company connect with organizations that need dependable support, we would like to hear from you.