- We exist to create lasting, positive change across the entire care and support sector - impacting more lives, elevating standards and shaping the future of care
- We believe in technology as an enabler
- We’re driven by helping customers attain better outcomes
About Mable
Mable is one of Australia's leading and fastest-growing healthtech platforms. As a purpose-driven company, we are where thousands of people with disability and older Australians have connected with independent support workers of their choosing and on terms that suit them.
With more than 25 million hours of support facilitated since 2014, it's no wonder we have been recognised on the AFR's Top 100, Deloitte Tech Fast 50, were previously awarded Australian Growth & Technology Growth Company of the Year.
By working at Mable, you will join a high productivity and dynamic team environment, leading to meaningful change in Australia's care and support sectors.
To find out more, visit https://mable.com.au/
About The Role
This is a newly created position within the Growth team, reporting to the Head of Digital Experience, and collaborating closely with senior leaders across Brand, Performance Marketing, Web, CRM, and Sales.
We are looking for an expert to elevate and innovate our Marketing Analytics capability, with a primary focus on driving Client Acquisition and Retention. Working hand-in-hand with our Digital Experience Team, you will have a unique opportunity to shape our in-house tracking, CRO, and analytics frameworks, backed by a generous media budget and a tier-1 tech stack.
While this role sits within the Growth department rather than the centralised Data team, you aren't doing this alone, you will be fully supported by a world-class, 25-strong Data Analytics function providing data architecture, engineering, AI, and pipeline support.
Key Responsibilites
- Own marketing tracking & measurement, including GA4, GTM, data layers, advanced event tracking and privacy-compliant data collection.
- Lead CRO measurement & experimentation, identifying opportunities, ensuring robust test tracking, and analysing results to drive conversion and customer experience.
- Build full-funnel marketing analytics, connecting data across GA4, media channels, CRM, web/app and sales platforms to understand acquisition and retention.
- Deliver actionable insights, using ad-hoc analysis and performance reporting to identify trends, opportunities and areas for optimisation.
- Partner cross-functionally with Data, Marketing, Digital, Product, Engineering and Sales teams to deliver high-quality analytics and measurement initiatives.
- Shape the future measurement strategy, progressing towards a modern framework spanning media mix modelling, multi-touch attribution and experimentation/incrementality.
- 3–5 years’ experience in Marketing or Digital Analytics, with strong hands-on expertise in GA4 and GTM.
- Strong understanding of full-funnel marketing, customer journeys, attribution and performance measurement across acquisition and retention.
- Technical and analytical capability, with a passion for MarTech, tracking, experimentation and evolving privacy technologies.
- Exceptional stakeholder management skills, with the ability to translate complex data and technical concepts into clear commercial insights.
- Strong cross-functional collaboration, with experience working across Marketing, Product, Engineering and Data teams in complex environments.
- Proactive and commercially minded, comfortable owning new initiatives, navigating ambiguity and using data to improve customer experience and business growth.
We’re Switched On 💡
We know our customers because we listen and want to learn. We engage within the community and the sector and always act on insights.
We’re Bold 📣
We’re ambitious and embrace creativity to solve challenges. We’re here to reshape the industry and back big ideas.
We’re One 🤝
We channel our passion into a positive environment. We welcome diversity and collaborate to make the most of our different skills and ways of thinking.
We’re Impactful 🌟
We work hard to deliver change. We innovate and move fast to make a difference in the sector and people’s lives.
Values we share as part of Attain Healthtech
Break New Ground 🧨
We simplify care with creativity and bold ideas.
Make It Matter 💟
We put people at the centre and create impact that improves lives.
Own The Outcome 🥇
We aim high, deliver excellence and drive results that last.
Our Benefits
Power your career ⚡️
Learn from industry experts, experienced leaders, and on-the-job opportunities.
Access parental leave 👶
Get 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation.
Work with flexibility 🏠
We’re a hybrid workplace, balancing time in the office with remote work.
Flexi Leave Days 🌴
Get one extra paid leave day per quarter for what makes you happy.
Take a floating public holiday 🫶🏾
Acknowledge a significant day your way with family and friends.
Be rewarded 🏆
Celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program.
We are one
As an organisation, we celebrate our diversity and welcome all people, regardless of their family responsibilities, ethnicity, faith, sexual orientation, or gender identity. Aboriginal and Torres Strait Islander people are encouraged to apply.
If this role has stood out to you but you don’t feel like you ‘tick all the boxes,’ we strongly encourage you to apply nonetheless. We value diversity in experience, and you might just bring something we are looking for to our organisation!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
