Client Experience Coordinator
Consultwithtray
- Houston (remote)
- Full-time
- Remote
- Posted yesterday
- via Manatal
No middleman. Link goes straight to the employer.
About This Role
We are looking for a Client Experience Coordinator to oversee client communications, coordinate travel service details, and ensure every interaction throughout the travel planning and booking process reflects a smooth, professional, and high-quality experience.
This is a fully remote position ideal for someone who is organized, dependable, and comfortable managing multiple client workflows independently. Full training and structured onboarding are provided from day one. No prior travel industry experience required.
What You'll Do
- Oversee ongoing client communications related to travel bookings, itineraries, and service updates
- Ensure timely follow-ups, booking confirmations, and status updates are delivered to clients
- Coordinate scheduling, travel documentation, and client requests with accuracy
- Proactively identify and resolve issues to maintain a seamless travel experience
- Maintain detailed client records and booking information across internal systems
- Contribute to workflow improvements that support the overall travel operations team
- Deliver consistent, professional support throughout every stage of the client's travel journey
- Strong communication, organization, and problem-solving skills
- Client service, account management, or customer-facing experience preferred — not required
- Comfortable working independently while utilizing provided systems and resources
- Detail-oriented, reliable, and deadline-driven
- Tech-comfortable and adaptable to new booking platforms and digital tools
- Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM
- Laptop or desktop computer
- Reliable broadband internet connection
- Smartphone for communication and updates
- 100% remote flexibility
- Structured onboarding and ongoing support
- Clear processes and systems provided
- Growth opportunities within a supportive, team-focused environment
- Client communication
- Travel coordination
- Problem-solving
- Organization
- Account management
- Customer service
- Detail-oriented
- Deadline-driven
- Workflow management
- Technical proficiency
- Remote flexibility
- Structured onboarding
- Ongoing support
- Growth opportunities
Ready to apply?
Direct link to Consultwithtray's application. We don't collect your data.
Apply on Manatal →
Draft a cover letter for this job
Client Experience Coordinator
Consultwithtray
Houston (remote)
Apply on Manatal →
Direct link to the employer.
More open jobs.
- Assistant Manager(06734) - 3402 Scott St
- Houston, TX
- Catering Coordinator
- Houston, TX
- Banquet Server / Event Staff - $16/hr
- Houston, TX
Full-time
Browse by role.
Switch specialty without losing your spot.
- Bartender
BLS median $32K
- Server
BLS median $34K
- Line cook
BLS median $36K
- Host
BLS median $31K
- Chef
BLS median $59K
- Restaurant manager
BLS median $63K
- Barista
BLS median $30K