Mentoring Matters logo

Administrative Support

Mentoring Matters
Department:Customer Service
Type:REMOTE
Region:UK
Location:United Kingdom
Experience:Entry level
Salary:£15,600 - £15,600
Skills:
SCHEDULINGTRAVEL MANAGEMENTDIGITAL TOOLSPROJECT MANAGEMENTCOMMUNICATIONORGANIZATIONATTENTION TO DETAILPROBLEM SOLVING
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Job Description

Posted on: October 29, 2025

wwww.mentoring-matters.co.uk

Administrative Support

REMOTE/PART-TIME 

  • £15 per hour for a minimum of 20hrs per week
  • Hourly framework can be discussed on interview

Mentoring Matters is seeking temporary administrative support to join our purposeful team and supportive community. This flexible, mostly remote role may occasionally require travel to London or East Sussex.

You will be instrumental in streamlining processes, managing special projects, and supporting scheduling and organisation across the team. Your strong digital and interpersonal skills will ensure smooth and efficient operations.

As a fast-moving small business, we need a highly organised and adaptable individual who can confidently juggle multiple projects, inboxes, and calendars with ease.

Key Details

  • Start: ASAP, until the end of the year.
  • Hours: 4 days a week, potentially flexible within this framework. Please let us know your availability on application.
  • Location: Remote, with potential travel to East Sussex or London.
  • In-person training will be provided.

About Us

​​Mentoring Matters is a pioneering, non-profit organisation that aims to redress the balance of equity and opportunity within the creative industries. Working from the grass roots up to promote broad and meaningful impact that can empower a wide range of participants and businesses. We work to avoid surface contributions and forge deeper in an attempt to tackle real systemic change.

Created for candidates from Black, Asian and Minority Ethnic backgrounds, we utilise a variety of innovative, transformative methods to uplift our candidates into the workplace. We create a support system that they can rely on and benefit from as they navigate their career path. We have cultivated a genuine community for change and given our candidates access to a network that previously existed for only a privileged few.

We offer our global alumni access to mentoring, paid opportunities and a wealth of educational resources, including workshops and advice. Along the way, we make the journey as fun and meaningful as possible with various benefits and inspirational experiences to create transformational positive change. We empower our candidates via a long term uplifting, supportive community where they can connect, collaborate and gain peer advice. By implementing our methods and joining with like minded businesses and individuals we aim to reshape the future, promoting a more equitable, informed and exciting industry for us all.

About You

This role requires someone with a methodical approach. We are a very small team, so flexibility and support across various areas are essential as we work towards our goal of creating a more equitable industry for everyone. We are looking for someone who is focused, proactive in offering support, and will work alongside us as we constantly evolve to provide the best possible service for our community. 

  • Highly organised with excellent attention to detail
  • Adaptable, focused and proactive in offering support
  • Adept at scheduling and travel management
  • Confident working with digital tools and technology
  • A natural communicator with an empathetic and understanding approach
  • Able to translate big ideas into manageable action points.
  • At least 1 year’s experience as an Executive Assistant, Project Manager, or in a similar admin role.
  • Able to manage multiple priorities and support a busy Founder effectively
  • Ideally someone who enjoys incorporating digital tools to help you manage your days

If you’re ready to contribute to a meaningful cause and thrive in a collaborative environment, we’d love to hear from you.

Duties

  • Provide full service administrative support to the Founder
  • Managing deadlines, changes and delays; updating checkpoints, and communicating changes delays to the relevant parties
  • Digital filing 
  • Proof reading, drafting and correcting emails and digital copy
  • Managing the digital diary 
  • Booking domestic and international travel
  • Tracking progress in the digital project management board
  • Following up and chasing external stakeholders
  • Managing inbox queries
  • Handling any problems that may arise during the mentoring cycle, working with the Founder to ensure a resolution is reached.
  • Presenting weekly to the Founder to touch base and prioritise
  • Taking minutes
  • Work across a range of technologies to create documents, spreadsheets, tasks, emails and schedules

Mentoring Matters is committed to embodying the change we seek to make. We hope to create a diverse and informed workforce that can best reflect our values. We are an equal opportunities employer that fosters and supports talent. Hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role.

Originally posted on LinkedIn

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