Data Integrity Specialist

Job Purpose

We are seeking a meticulous and proactive Intellectual Property (IP) Data Integrity Specialist to join our dynamic team. This role is central to the effective management of our clients' global IP portfolios. The ideal candidate will be responsible for the entire lifecycle of IP data management, from the initial intake and onboarding of new portfolios to ensuring the long-term accuracy and integrity of the data. This position requires a high level of precision, excellent communication skills, and the ability to collaborate effectively with both clients and internal teams to meet project deadlines and uphold our commitment to data excellence.

About Protect

We help Protect our customers’ ideas and innovations.

Job Overview

• Manage and coordinate the intake and onboarding of new customer IP portfolios, ensuring a smooth and efficient transition.
• Process and integrate updates to existing IP portfolios promptly and accurately.
• Perform routine data cleansing and validation to maintain accuracy, consistency, and completeness across all IP records.
• Identify, investigate, and resolve data discrepancies in line with established data governance and quality standards.
• Serve as the primary point of contact for daily customer requests and communications, ensuring timely, high-quality service.
• Prepare and present data discrepancy reports to customers and implement approved corrections.
• Produce detailed docketing reports for business take on activities and ad hoc customer needs.
• Partner with the Onboarding and Servicing Team to ensure new customer onboarding meets project timelines and quality expectations.
• Collaborate effectively with internal stakeholders to deliver professional and unified customer experience.
• Support the development and training of team members by providing guidance and assistance to help ensure accuracy and timely completion of tasks.
• Ensure full adherence to internal policies and procedures and promptly report any risks or issues to management.
• Maintain strict confidentiality and handle sensitive customer data in compliance with company policies and procedures.

Skills & Experience

• A minimum of 5 years within the IP industry required, subject matter expert on data integrity or similar activities maintaining data quality throughout the patent lifecycle.
• Strong understanding of patent law and procedures, with focus on IP renewal regulations.
• Strong knowledge of patent databases and search platforms.
• Expertise in data analysis, attention to detail and ability to identify patterns and errors in complex data sets.
• Strong verbal and written communication as well as interpersonal skills.
• Strong organizational and time management abilities, capable of handling multiple tasks and deadlines.
• Attention to detail and analytical thinker.
• A motivated self-starter capable of working independently and as a collaborative member of a high-performing team.

Life at RWS - If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood, then you’ll love life at RWS.

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career.

In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together**, to pioneer**, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.

RWS Values

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as RWS.

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.