Program Manager

About Our Client

Our client is building the trust layer for the modern world. As AI accelerates how we produce, share, and interact with the world, the risks of fraud, counterfeiting, and misinformation are growing exponentially. Innovative, highly scalable, and ultra-secure solutions make it possible for consumers, businesses, and intelligent systems to instantly verify what’s real, protect what matters, and transact with confidence.

Recognized as a key vendor in the emerging TrustOps category, solutions for loss prevention, authentication, and digital are built to counter the speed and sophistication of today’s AI-enabled threats. Trusted by the world’s central banks to deter the counterfeiting of global currency, the organization exists to protect truth in every interaction, spanning both the physical and digital worlds.

About The Role

Our client is seeking a Program Manager that will report directly to the Chief Product Officer with a proven track record of success in launching programs from the ground up.

This role requires 25% travel.

Key Responsibilities

• Manage complex programs and large projects across the full product lifecycle, ensuring alignment with strategic goals and maximizing team outcomes.
• Deliver projects on time, within budget, and at quality standards through strong communication, scope management, risk mitigation, and stakeholder engagement.
• Optimize resources and processes by developing new workflows, identifying cost savings, and driving continuous efficiency improvements.
• Lead cross-functional execution by sequencing dependencies, aligning priorities, and collaborating with product, engineering, and business teams.
• Define goals, success criteria, and program metrics, guiding prioritization and structured decision-making that balances technical and business needs.
• Track and communicate program performance, surfacing risks, blockers, and organizational friction while supporting rollout of new systems and processes.
• Organize and facilitate highly effective meetings for a wide range of audiences, including executive leadership team, all company roadmap updates, cross-departmental updates, and meetings across the product area.
• Partner with Legal, Marketing, Sales, and other teams to ensure product readiness and successful Go-To-Market launches.
• Facilitate effective meetings at all levels, support program-level process improvements, and embody the organization’s values of collaboration, curiosity, and courage.
• Manage complex business-focused projects in addition to technical initiatives.
• Lead customer-facing projects involving multiple internal and external stakeholders.

Required Qualifications

• 5+ years Program Management Experience
• Experience with JIRA, SharePoint, Microsoft Suite, Teams, Confluence, Smartsheet, or similar PMO tools, including reporting tools (e.g., Tableau, PowerBI).
• Thrives in ambiguity, applying strategic thinking and a sense of urgency to bring clarity and momentum to complex challenges.
• Experience with Agile methodologies, portfolio management tools, and executive-level reporting is required.
• Experience managing projects or programs within software development organizations, preferably with platform or infrastructure teams.
• Bridges the gap between strategic priorities and team-level execution, helping teams focus on what matters most.
• Excels at influencing stakeholders across levels, from engineers to executives, and thrives in environments requiring change management and organizational alignment.
• Has a working understanding of software development lifecycle (SDLC) and product management processes, and is comfortable collaborating with technical stakeholders.
• Enjoys technical conversations and can facilitate decisions even if not the technical expert in the room.
• Champions teams creating quality products and focuses teams on delivering measurable value to users, whether internal stakeholders or external clients.
• Is detail oriented.
• Experience managing projects requiring industry-wide coordination and stakeholder alignment.
• PMP or PgMP certifications preferred but not required.

Benefits

• Comprehensive Benefits Including Medical, Dental, Vision, & Retirement Savings Plan
• Restricted Stock Units
• Flexible Paid Time Off & Holidays
• Life Insurance
• Tuition Reimbursement
• Mentorship Opportunities
• Training & Development
• Remote work

Our Culture

The team is composed of problem-solvers united by the organization’s immense potential to help solve complex challenges.

The organization aligns to the following core values:

• Collaborative – Stronger together. Embraces diverse perspectives and harnesses collective talent to realize full potential.
• Curious – Listen and look forward. Thinks differently and seeks out opportunities for growth to exceed stakeholders’ expectations.
• Courageous – Innovate with integrity. Challenges each other and does the right thing – even when it’s difficult – to deliver wins for customers.

Note:

“We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Swooped helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.”