Admin Assistant (Remote)

Remote Administrative Assistant — Travel & Hospitality (Leisure Travel Services) We are hiring for a remote administrative role supporting a fast-growing travel & hospitality team that designs personalized leisure travel packages, group tours, and concierge travel experiences for US customers. The position sits within a remote-first operations function that coordinates client-facing advisors, vendor partners, and finance to deliver seamless end-to-end trips. Role & Responsibilities

• Serve as the primary remote administrative contact: triage client emails, respond to routine inquiries, and escalate issues to advisors.
• Manage calendars and scheduling for US-based travel advisors and client consultations across time zones.
• Support booking and reservation workflows: prepare itineraries, confirm supplier reservations, and update booking status in the CRM.
• Process invoices and expense records, coordinate with finance on payments, and maintain accurate transaction logs.
• Maintain and audit client records in CRM, generate routine operational reports, and track follow-ups to maximize conversion and retention.
• Create and improve admin templates, SOPs, and file systems to reduce handling time and improve client satisfaction.

Skills & QualificationsMust-Have

• Microsoft Excel
• Microsoft Outlook
• Google Workspace
• Salesforce

Preferred

• QuickBooks
• Proven remote administrative experience supporting client-facing teams

Benefits & Culture Highlights

• Fully remote, US-based role with flexible scheduling to support client needs across time zones.
• Travel-industry perks and discounts plus a collaborative, small-team environment that values process improvement.
• Opportunities for professional growth and cross-functional exposure to bookings, vendor management, and operations.

This role is keyword-optimized for candidates searching for "remote administrative assistant," "virtual assistant," "travel administrative support," "remote operations support," and related roles. If you are detail-oriented, tech-savvy with CRM and office-suite experience, and enjoy enabling great travel experiences from behind the scenes, we want to hear from you. Skills: google workspace,microsoft outlook,salesforce,amadeus,microsoft excel,quickbooks