Customer Support Administrator (Remote United Kingdom)
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Overview
We are looking for an organized and customer-focused Customer Support Administrator to join a remote UK-based team. This is an excellent entry-level opportunity for someone who enjoys helping customers, handling administrative tasks and supporting smooth day-to-day service operations.
📌 Job Snapshot
- Job Functions: Customer Service | Administrative | Information Technology
- 📍 Location: United Kingdom
- 🏠 Workplace: Remote
- 💼 Job Type: Permanent
- ⏰ Employment: Full-time
- 🎯 Experience Level: Entry Level
- 💷 Salary: £30,000–£35,000 per annum
Key Responsibilities
- Respond to customer enquiries in a professional and timely manner.
- Provide administrative support across customer service activities.
- Maintain accurate customer records and update internal systems.
- Process routine requests, documentation and account updates.
- Follow up on open queries and escalate complex issues where required.
- Support email, telephone and online customer communications.
- Coordinate with internal teams to resolve customer requests efficiently.
- Maintain accurate records, reports and service documentation.
Requirements
- Strong written and verbal communication skills.
- Good organisational skills and attention to detail.
- Customer-focused approach with good problem-solving ability.
- Ability to manage multiple tasks and priorities effectively.
- Confidence using email, spreadsheets and administrative systems.
- Ability to work independently in a remote environment.
- Previous customer service or administrative experience is beneficial.
- Relevant qualification is advantageous but not essential.
What We Offer
- Competitive salary of £30,000–£35,000 per annum.
- Remote working within the UK.
- Supportive and collaborative working environment.
- Opportunities for professional development and career progression.
- Practical experience across customer support and administration.
How to Apply
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