Senior Case Manager, Remote

HAYLO People are experts in Personal Injury and General Insurance recruitment. We are partnered with a major insurer in the workers compensation space who are expanding their market share and who are  seeking experienced Senior Case Managers to join their team in Sydney and NSW. As a Workers’ Compensation Senior Case Manager, you’ll manage a portfolio of self-insured claims, coordinating return-to-work (RTW) strategies, facilitating medical and stakeholder engagement, and ensuring compliance with legislative and procedural requirements. There will also be opportunities to coach and mentor junior case managers also.    Key Responsibilities:

• Manage end-to-end claims within a self-insured framework.
• Coordinate medical treatment, workplace support, and tailored RTW plans.
• Partner with internal stakeholders, providers, and injured workers to drive sustainable outcomes.
• Ensure compliance with legislation and internal protocols.
• Maintain accurate records, reporting, and support governance reviews.

Skills & Experience:

• Minimum 3 years' experience in workers' compensation case management (self-insurance preferred but not essential).
• Strong understanding of workers’ compensation legislation.
• Excellent communication and stakeholder engagement skills.
• Ability to manage a dynamic portfolio and prioritise effectively.
• Proficient in Microsoft Office and claims systems.

Why You’ll Love This Role:

• Up to $112,000 plus Superannuation  
• Join an innovative team at the ground level of a new self-insurance client for the insurer.
• Ability to work full time remote 
• Be supported by a team that values empathy, data-led decision making, and collaboration

Please Note - You may be expected to attend 1-2 Client meetings in Sydney a Month, so you must be comfortable with this possibility. We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply for any of our roles.  HAYLO People is a specialist recruitment agency supporting the Personal Injury & Insurance industry. For more information please reach out to Dominic Sheppard - Dominic.sheppard@haylopeople.com.au