Director, Provider Operations

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director, Provider Operations in United States. This role sits at the core of a fast-scaling digital health organization focused on transforming cardiometabolic care through an AI-enabled, whole-person approach. You will own the end-to-end strategy and execution of provider operations, ensuring the right clinicians are recruited, onboarded, supported, and retained to deliver high-quality care at scale. Acting as a critical link between clinical, product, engineering, and operations teams, you will design systems that optimize provider experience, performance, and productivity. This is a highly strategic and hands-on leadership role where you will define how a modern provider network operates in a technology-driven healthcare model. You will shape workforce strategy across both employed and independent provider models while improving operational efficiency and care delivery outcomes. It is an ideal opportunity for a leader passionate about healthcare innovation, operational excellence, and scalable impact. Accountabilities

• Own the full provider lifecycle across W2 and 1099 models, including hiring, onboarding, engagement, performance management, retention, and offboarding.
• Design and continuously improve provider experience programs, including engagement strategies, feedback loops, and community-building initiatives.
• Develop workforce strategy and capacity planning aligned with business growth, demand forecasting, and regulatory requirements.
• Partner with recruiting teams to build strong provider pipelines and optimize hiring outcomes, including mix of provider types and employment models.
• Define and manage provider performance frameworks focused on quality, productivity, utilization, and efficiency.
• Collaborate with product and engineering teams to enhance provider-facing tools and workflows that reduce friction and improve operational effectiveness.
• Oversee provider compensation, incentives, and payment operations to ensure accuracy, timeliness, and alignment with performance outcomes.
• Lead provider operations infrastructure, including systems, workflows, and processes supporting scalable and efficient care delivery.

Requirements

• 10+ years of experience in healthcare operations, provider operations, or workforce management roles.
• 5+ years of leadership experience managing clinical teams or large-scale provider organizations.
• Proven success building and scaling provider or workforce operations in high-growth healthcare or digital health environments.
• Strong analytical and strategic capabilities, with experience in capacity planning, utilization, and cost optimization.
• Experience working cross-functionally with product, engineering, finance, clinical, and recruiting teams.
• Strong understanding of provider engagement, performance management, and operational excellence in healthcare settings.
• Experience with both W2 and 1099 workforce models is strongly preferred.
• Background in telehealth, value-based care, or clinical operations is highly desirable.
• Strong communication, leadership, and problem-solving skills with a data-driven mindset.

Benefits

• Competitive compensation package with equity opportunities.
• Comprehensive health, dental, and vision insurance coverage.
• Flexible remote work environment with distributed teams.
• Unlimited or flexible paid time off policies.
• Professional development support, including education and training budgets.
• Opportunity to work on meaningful healthcare innovation improving chronic disease outcomes.
• Collaborative, mission-driven culture focused on accessibility and affordability in healthcare.
• Exposure to cutting-edge AI-enabled healthcare systems and workflows.

How Jobgether Works We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.