Customer Sales Advisors

Would you like to enhance your customer service skills and gain valuable experience to improve your career prospects?

Are you a confident individual who enjoys conversations and speaking to others?

We are looking for temporary staff to work remotely as Customer Sales Advisors here at Lands’ End. You will join our team to initially take sales/order calls, involving answering some queries. Eventually we will train you up to manage all our contacts so you will be sales/order taking, answering queries, replying to e-mails and chats along with having a more advanced knowledge to answer those more complicated queries within our service department. This is a great role for learning valuable, transferable skills and can offer a new and exciting challenge.

We will provide paid training for our new starters which will be held 7th September to 18th September to ensure thorough and complete understanding.

What we need from you:

• Ability to attend compulsory paid training from 9.30am to 4.30pm Monday to Friday from 7th September to 18th September
• Flexibility with hours as our call centre is open 8am to 8pm Monday to Saturday and 10am to 6pm Sunday (evening and weekend shifts will be included)
• An interest in Customer Service and a passion for speaking to and supporting others
• Strong verbal and written communication skills
• Commitment to 24 to 30 hours a week
• The ability to multitask and navigate between multiple complex systems with speed and accuracy during your interactions with customers
  
  

What we give you:

• Training will be provided and opportunity to develop and advance in the company
• A great range of benefits - including employee discount, health care, free eye tests
• A workplace pension
• Starting pay rate £12.71 per hour.
• Annual performance bonus opportunity
• All equipment will be provided for onsite or home working
• Free onsite parking
  
  

Lands’ End delivers timeless styles for Women and Men. With over 50 years’ experience, Lands’ End is renowned for its culture of service for the customer and is recognised as an innovator in the industry.

Our success is based on high engagement and brilliant ideas by our teams. With thousands of employees worldwide we bring comfort in every moment of our customers lives and deliver products with purpose to support costumers in their day to day life.

These positions start on a temporary basis with a view to become permanent following a successful temporary period.