Business Intelligence Analyst

Description This is a full-time, remote position based in the continental United States. Core working hours are Monday-Friday 9:00 AM – 5:00 PM Eastern Time. At MASA, we're not just collecting data—we're using it to make smarter, faster, and more impactful business decisions. We're looking for a Business Intelligence Analyst who thrives at the intersection of strategy, analytics, and storytelling. In this high-impact role, you’ll work closely with Sales, Marketing, Finance, and Product teams to uncover trends, test hypotheses, and deliver insights that directly influence business growth. From designing A/B tests to building dashboards and quantifying financial impact, you’ll help transform questions into decisions—and decisions into results. About Us MASA has been a leader in emergency medical transportation insurance since 1974. We're not just a company – we're a close-knit team dedicated to "Protecting families with compassion when others don't." Our professional yet friendly company culture fosters collaboration, innovation, and a clear mission that resonates through every role as we support our expanding base of 2+ million members across the United States and the Caribbean. Learn more at https://www.masaaccess.com What You Will Do Reporting to our Sr. Manager BI and Segment Finance, your main responsibilities will include:

• Partner with stakeholders to design and evaluate A/B and multivariate tests that assess marketing campaigns, pricing strategies, and operational changes.
• Analyze performance shifts and deliver clear, actionable insights backed by data.
• Translate test results and business initiatives into financial impact metrics like revenue lift, cost savings, or EBITDA gains.
• Conduct deep-dive analyses to uncover emerging trends and opportunities in customer behavior.
• Build and maintain dynamic dashboards (Power BI, Excel) that empower teams to self-serve and track strategic performance.
• Ensure data integrity through sound governance practices and aligned definitions across systems.
• Collaborate cross-functionally to align analytics with broader organizational goals.
• Champion continuous improvement in analytics methodology and insight delivery.

What You Bring

• Bachelor’s degree in Business, Finance, Data Analytics, or related field.
• 3+ years of hands-on experience in business or marketing analytics.
• Strong financial modeling skills with an ability to quantify business impact.
• Comfort working across KPIs, from conversion rates to CAC and ROI.
• Proficiency in Power BI and Excel (Power Query, pivot tables, advanced formulas).
• A natural communicator who can simplify complex findings for non-technical and executive audiences.

Bonus points for:

• MBA or advanced degree in a quantitative field.
• Expertise in A/B testing methodology and statistical significance.
• Experience with automation tools (VBA, PowerAutomate).

What We Will Provide You

• Competitive base salary and comprehensive employee benefits programs, including medical, dental, and vision insurance with highly rated carriers; a 401(k) program with a company match; paid time off; company-paid short-term disability, long-term disability, and basic life insurance; and a free MASA membership.
• A professional and friendly company culture that supports a clear mission: "Protecting families with compassion when others don’t."
• An opportunity to unleash your expertise and create a lasting impact on our journey of growth and success!

WHY WE THINK YOU’LL LOVE THIS OPPORTUNITY

• High Visibility, Real Impact – Your insights will directly influence decisions made by VP-level stakeholders and shape the direction of sales and marketing strategy.
• Strategic, Not Just Reporting – This isn’t just about dashboards. You’ll help test ideas, quantify outcomes, and advise on business trade-offs using financial impact modeling.
• Cross-Functional Collaboration – Work with teams across Sales, Marketing, Product, and Finance. You’ll be in the room where decisions happen.
• Growth-Focused Culture – MASA is scaling, and we’re investing in talent that grows with us. You’ll have room to expand your skill set and bring new ideas to life.
• Values-Driven Work – At MASA, our ACCTT values guide everything we do. You’ll join a collaborative, purpose-driven team committed to doing meaningful work—with integrity and compassion.

NOTE: Any pay range listed for this position is an estimate by the job board and may not reflect the actual compensation. #corpjobs