Project Manager & Client Operations Coordinator

The Role: Project Manager & Client Operations Coordinator

Location: Remote (Applicants must reside in one of these states: DE, FL, IL, MA, NC, NH, NJ, OH, or PA)

The Opportunity

Are you the type of person who organizes, coordinates, and makes things happen - in and out of the office? Do you love solving problems, working with colleagues and clients alike, and being the operational backbone of a fast-moving, industry-leading organization? If so, we want to hear from you.

This is an excellent opportunity for someone who is highly organized, detail-oriented, enthusiastic and people-focused with a service mindset.

Reporting directly to the Vice President, Client Engagement, this role includes client service, operations, and project management responsibilities. We are seeking someone who holds a high standard of excellence and maintains a polished and professional approach. Ideal candidates are “go-givers” who are thorough, dependable, and eager to roll up their sleeves to support both RAIN Group operations and client initiatives.

What You Will Bring

• A positive and entrepreneurial attitude
• A passion for helping and supporting others
• An independent drive that thrives on achievement
• Excellent organizational skills and strong attention to detail
• A practical and resourceful approach to solving problems
• The ability to quickly adapt to change and manage shifting priorities

Responsibilities

• Onboard and provide ongoing operational and administrative support for a subset of RAIN Group clients.
• Customize and manage project plans using Monday.com (or similar platforms)
• Lead execution of the project plan in collaboration with internal stakeholders
• Hold stakeholders accountable while fostering strong, positive relationships
• Communicate proactively and effectively with clients, providing timely and accurate information
• Execute operational and administrative tasks across all stages of client engagement
• Coordinate schedules and logistics for both clients and delivery team
• Respond to and resolve inbound client requests related to RAIN Group products and services
• Support consultants and facilitators to ensure successful client engagements
• Manage additional internal and client-based requests as they arise

Position Requirements

• Undergraduate/bachelor's degree
• 4+ years experience in an operational or administrative role
• Superior organizational skills
• Client / Customer-centric attitude
• Attention to detail and the ability to calmly juggle multiple critically important requests
• Strong technology skills
• Proficiency in Microsoft Office suite – Word, PowerPoint, Excel, and Outlook required
• Strong work ethic and problem-solving; logical
• Business acumen

Why You’ll Love Working Here

• Impact: Play a pivotal role in shaping RAIN Group’s growth and delivering exceptional client success across North America.
• Culture: Join a team that thrives on collaboration, excellence, and continuous learning.
• Growth: Be part of a fast-paced, dynamic environment where your leadership will make a lasting impact.
• Reward: Enjoy competitive compensation, professional development opportunities, and comprehensive benefits.

Compensation and Benefits

The estimated starting base salary for this role is $58,000 - $72,000, but exact compensation is based on a range of factors including relevant experience, knowledge, skills, other job-related qualifications, and geographic location

We offer health insurance, dental insurance, 401k and a generous mix of all-purpose vacation, sick, and personal days.

Who We Are

RAIN Group, now part of Alchemist, is an award-winning leader in sales transformation, with over 20 years of researching and enabling top sales performance. RAIN Group’s modular, multi-modal approach to sales training provides flexible, tech-enabled**,** and customizable solutions for complex global teams. Trusted by leading companies, RAIN Group partners with clients to ensure learning is adopted, creates lasting behavior change, and drives measurable results. Learn more at raingroup.com.

We take our company values seriously: Client Results, Excellence @ Speed, Openness, and Commitment to the Success of Others.

RAIN Group is an Equal Opportunity Employer