Responsibilities:
- Engage with customers via phone and email to provide product and service support
- Review, decide, and process client requests efficiently
- Identify opportunities to improve the customer journey
Requirements
- Native-level Dutch and fluent English (B2)
- Customer support experience is a plus
- Excellent communication and interpersonal skills
- Proactive, self-driven, and team-oriented
- High school diploma or vocational training completed
- EU citizenship or valid work permit for Portugal
- Remote in Portugal Mainland
- Competitive Salary for Portuguese standards
- Monthly meal allowance
- Private health insurance
- Career mentoring and personal development programs






