Business Operations

Swooped is a Talent Platform (not a staffing agency). We are not the employer for this role and do not make hiring decisions. Clicking "Apply" takes you to Swooped to review the role and hiring company details.

About the Opportunity

This organization is developer-first infrastructure for private key management, making it simple to create wallets, sign transactions, and automate on-chain actions through one elegant API, without ever exposing sensitive key material. Founded by a team with significant experience in scaling infrastructure and protecting digital assets, this role is tackling crypto security at its foundational level. The mission is to make strong cryptography the default across the open internet, similar to how scalable computing became the default for software.

The team is characterized by low ego, high agency, and high autonomy, with substantial combined experience in cryptography, security, and low-level systems. This is an opportunity to build the trustless, programmable infrastructure that will power the next wave of mass-market crypto applications and shape the future of this space.

Your Role

As a member of the BizOps team, you will work on the organization's most critical problems across strategy, operations, product and business development, with the chance to tailor your role to areas that most excite you over time. The ideal candidate will embrace the opportunity to work on complex challenges across every area of the business, be willing to engage with intricate operational issues, and be motivated by building new processes and functions from the ground up.

Key Responsibilities

• Conduct ongoing market research and competitive analysis to inform strategic decision-making and identify growth opportunities
• Take the lead on special operations projects such as revamping pricing, streamlining billing, or automating the onboarding experience
• Contribute to the expansion and maintenance of the organization's core operating system, including strategic and financial planning processes, board material preparation, measurement and reporting of company objectives, and operating cadence
• Provide input on product development with insights derived from customer experiences and market trends
• Assist with sales and business development efforts, including participating in direct sales, building strategic partner relationships, creating sales materials, and summarizing sales learnings for the team

Required Qualifications

• 2+ years of operations experience in a fast-paced, high-growth software company
• 2+ years honing skills in a demanding, high-performance professional environment
• Strong analytical skills with the ability to translate complex data into actionable insights
• Executive-level communication and interpersonal skills
• Demonstrated passion for untangling tough problems and building scalable processes
• Adaptability, resilience, and comfort in a constantly evolving environment

Preferred Qualifications

• Prior experience in a fintech, web3, or developer-focused startup
• Actively tracking developments in the crypto ecosystem and holding informed opinions on its trajectory

What is Offered

• Full benefits, including medical, dental, vision, life, disability, HSA/FSA, and 401(k)
• Paid parental leave
• Unlimited PTO
• $3,000/yr learning and development budget for industry conferences
• Multiple team offsites per year
• Lunch stipend

Compensation$150,000—$200,000 USD

The hiring organization is an equal opportunity employer committed to building a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law. Individuals of all backgrounds are encouraged to apply.