Medical Biller Assistant

Behavioral Health Billing Assistant – Full Time Remote

The Mindful Lemon is looking for a dedicated and compassionate Behavioral Health Billing Assistant with a desire to grow with our growing group practice!

We are a full service, virtual mental health and substance abuse provider specializing in maximizing the benefits of the therapeutic relationship while increasing access to care, decreasing the administrative burden to clinicians, and focusing on mindfulness, the mind-body connection, health and wellness.

What continues to differentiate The Mindful Lemon is our emphasis on Mindfulness, not just for the client but for the staff as well! While we may be providing a virtual network, it is important to us to maintain a sense of culture, connectedness and support amongst all our staff.

Join our team and be a part of an innovative organization looking to make an impact in the way virtual behavioral health services are delivered.

Job Summary:

The Billing Assistant is responsible assisting the billing supervisor with tasks associated with the stages of revenue cycle management under the supervision of the Billing Supervisor and Operations Manager. This role is essential in ensuring timely and accurate processing of claims, payments, and account management tasks.

Key Responsibilities:

• Make daily client phone calls to discuss outstanding balances, inquiries, and concerns.
• Respond to client inquiries via phone/email within one hour during business hours.
• Inform patients of any changes to copays, deductibles, or financial responsibilities.
• Reconcile patient accounts, ensuring accuracy in balances and payments.
• Run missed copay reports daily
• Send text to pay links 2x weekly
• Send statements 1x weekly
• Send clients to collections 1x monthly
• Follow up on claims within 48 hours, submitting corrected claims as necessary.
• Conduct monthly eligibility checks for all existing clients on the 1st of each month. Verifying the plan details and deductible updates.
• Obtain pre-authorizations for services as needed by submitting requests via portal, fax, or phone.
• Match bank payments with ERA (Electronic Remittance Advice) and post to client accounts within 48 hours of deposit.
• Process and invoice medical records requests as needed.
• Perform additional duties as assigned to support the billing team and ensure efficient operations.

Schedule:

40 hours per week - M-F 9-5:30 PST

Compensation:

$18 per hour with opportunities for growth

CONNECT WITH US:

www.themindfullemon.com

IG @themindful_lemon

https://www.linkedin.com/company/the-mindful-lemon-inc

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Employer sponsored life insurance
• Fully Remote