Remote Support for Volunteers

About This Opportunity The Remote Support for Volunteers role is a vital part of our interim support system. You will provide connection, guidance, and administrative support to volunteer Dog Teams in regions without a local Coordinator. This ensures they continue to feel valued, informed, and engaged whilst we recruit a new Coordinator for their region. You’ll work closely with our Support Central Team and be provided with the necessary resources, templates, and mentorship. If you're a people person who shares our passion for literacy and community, this is a meaningful and flexible way to contribute. Key Responsibilities

• Support up to 50 volunteers remotely across multiple regions.
• Create and distribute a monthly “Update” for each region, including relevant local information.
• Be available to respond to phone calls and emails from supported volunteers on at least one morning and one afternoon per week.
• Be available for other important communications from supported volunteers, such as incident reports. These are relatively rare occurrences, but volunteers need to be able to access support.
• Host one Zoom session per school term for each supported region, if required.
• Place warehouse orders (e.g., bookmarks and other resources) on behalf of the volunteers.
• Maintain clear and timely communication with the Support Central Team.
• Support School orientation meetings as required at the start of the school year by zoom or phone.
• Ensure all updated documents are provided in a timely manner to schools- e.g. insurance documents.
• Update any information in the Buddy Database in a timely manner and create journal entries to note communications with volunteers/ schools/ sponsors.
• Maintain clear communication with all schools in your supported area as required.
• Support volunteers to undertake sponsor visits and/ or provide updates to sponsors.
• Support volunteers who may wish to get together at the end of school terms by providing dates/ venues for get togethers.
• Text or email congratulations to supported volunteers on their Birthday and Story Dogs Anniversary.

Essential Skills And Experience

• Alignment with the mission and values of Story Dogs.
• Experience as a Story Dogs Volunteer Dog Team member or Coordinator (current or past).
• Strong interpersonal and communication skills.
• Organisational skills and able to multitask.
• Able to stay focused and self-directed in a remote work environment.
• Access to a quiet and confidential workspace for calls and online meetings. Desirable Skills and Experience
• Familiarity with Zoom or other virtual meeting platforms.
• Experience using workflow or communication tools.
• Comfortable using databases or volunteer management systems.

What We Offer

• Flexible, remote volunteering you can do from home.
• An opportunity to make a meaningful difference in the lives of children and volunteers.
• Training, templates, and ongoing support from the Support Central Team.
• Skill-building in volunteer management and non-profit operations.
• A reference or endorsement upon request.

Requirements

• Working with Children Check
• Others

Additional Requirements Experience as a Story Dogs Volunteer Dog Team member or Coordinator (current or past). ID: 234477 Organisation Story Dogs Category Education & Training Location N/A Time required

• Regular - more than 6 months
• Days: Weekdays
• Times: Mornings, Afternoons, Evenings
• approx. 4 hours per week

Training Training, templates, and ongoing support from the Support Central Team. Suitable for

• Skilled Volunteers
• Online & Remote Volunteers