Department:Customer Service
Type:REMOTE
Region:EU
Location:Ireland
Experience:Associate
Estimated Salary:€30,000 - €45,000
Skills:
CLAIMS HANDLINGPOLICY COVERAGELIABILITY ASSESSMENTRESERVINGFRAUD DETECTIONCUSTOMER SERVICESTAKEHOLDER MANAGEMENT
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Job Description

Posted on: June 9, 2026

Job Title: Claims Handler

Location: Ireland

Working Model: Remote

Abrivia are currently recruiting for a Claims Handler to join our client within the insurance sector. This is an excellent opportunity for a claims professional looking to join a growing organisation where performance, initiative, and development are highly valued.

Working as part of a collaborative team, the successful candidate will manage claims from initial notification through to settlement while delivering a high standard of customer service. The role offers exposure across a variety of claim types and would suit someone who enjoys taking ownership, working independently, and contributing to a fast-paced environment.

Your Role

  • Manage claims throughout the full lifecycle, from initial notification through to settlement.
  • Review policy coverage, assess liability, and make informed claim decisions.
  • Maintain regular communication with customers and stakeholders throughout the claims journey.
  • Set and manage reserves within delegated authority limits.
  • Identify potential fraud concerns and escalate where appropriate.
  • Maintain accurate claim records and ensure compliance with internal procedures and regulatory requirements.
  • Contribute to process improvements and operational efficiency initiatives.

Your Skills

  • Previous claims handling experience within Motor, Property or Pet insurance.
  • Experience managing claims independently from registration through to settlement.
  • Strong organisational skills with the ability to prioritise a varied workload.
  • Good analytical and decision-making capability.
  • Strong communication and stakeholder management skills.
  • Customer-focused approach with strong attention to detail.
  • Ambitious, proactive, and comfortable working in a remote environment.

Should this position be of interest to you please call Jordan at 01 5313739. Applications are in strict confidence.

Originally posted on LinkedIn

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