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Investigator Payments Analyst 1 - Bulgaria

IQVIA
Department:Administrative
Type:REMOTE
Region:EU
Location:Sofia, Sofia City, Bulgaria
Experience:Entry Level
Skills:
PAYMENT ADMINISTRATIONFINANCIAL RISK MANAGEMENTDATA QUALITY CONTROLPROJECT RECONCILIATIONSKPI REPORTINGCLINICAL RESEARCHCUSTOMER SERVICESOP COMPLIANCE
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Job Description

Posted on: September 23, 2026

Job Overview

Under supervision, provide support enabling the accurate and timely payment administration to our network of project sites. Perform duties in accordance with IQVIA Finance Standard Operating Procedures (SOPs), Sarbanes-Oxley Controls and Unit Service Level agreements (if applicable).

Essential Functions

Managing a portfolio of projects and providing oversight on the entire process. Ability to form remote relationships with colleagues across the globe, consider indirect influences on your work and manage these.

Highlighting aged invoices and financial risks – give reasons why for any delays

Data quality control, ensuring batches are scheduled as per contracts and meeting the budgets

Project reconciliations

Payment cycle target trending – ensuring the studies are meeting the target for each step in the payment cycle

Providing high level of customer service to internal project teams and assisting them in any project related issues by finding resolution.

Ability to influence others and ensure that key actions are taken

Track and report metric data flagging nonstandard issues to project team's / line manager

Provide assistance to other team members as required, to ensure the group meets targets.

Check that appropriate approvals are obtained for set up and payment process.

Provide support and participate in teams handling various routine tasks.

Provide standard reports and run KPI for the project teams

Perform other duties as assigned.

File appropriate documents.

Qualifications

High School Diploma or equivalent

Previous experience in clinical research

Previous experience in systems would be an advantage

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
Originally posted on LinkedIn

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