Remote Change Manager

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Insight Global. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Description Pay Rate: 20-26 Insight Global is hiring for a REMOTE Change Manager to join a large streaming service client. This Remote Change Manager will be part of the Reliability & Performance team and will be responsible for managing the change process for the Direct-to-Consumer businesses client applications and related software services. This Remote Change Manager will oversee the Change Advisory Board, working with delivery teams and the Operations PMO to ensure that all system changes are scheduled and approved before implementation. On a day-to-day basis, this Remote Change Manager will be responsible for joining/participating in daily change and incident management calls, ensuring if a change ticket came in, if it is going through the right processes and channels, automating change tickets in ServiceNow, and giving recommendations on how dashboards can be improved and/or can be automated. Furthermore, this Remote Change Manager has to be comfortable working with technical and non-technical team members. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills And Requirements 1+ years within change management Experience working with the ticketing system service now Ability to interact with both technical and non-technical team members Strong communication Ability to understand large complex software systems Bachelor's degree in information technology, or a relevant field If you have questions about this posting, please contact support@lensa.com