Remote Customer Service Representative

Remote Customer Service Representative

Company: Primerica (PRI)

Employment Type: Full-time, Part-time, Contract, Temporary, Internship

Work Arrangement: Remote

Salary: $50,000–$100,000 per year

About the Opportunity

Are you looking to escape the 9-to-5 commute, work from the comfort of your home, and make a real difference in people's lives?

Primerica is expanding its remote team and seeking motivated individuals to support families with essential budgeting, financial protection, and legacy planning. This opportunity offers flexibility, meaningful client interaction, and the ability to build a rewarding career while working remotely.

Key Responsibilities

• Connect with families through virtual communication platforms.
• Assist clients with budgeting and financial organization.
• Help families understand financial protection and legacy planning options.
• Provide excellent customer interaction and support.
• Manage customer communications and call activities.
• Maintain accurate records and perform data entry tasks.
• Utilize CRM software to track and manage customer information.
• Troubleshoot customer concerns and provide effective solutions.
• Resolve conflicts professionally and efficiently.
• Develop and maintain strong product knowledge.

Requirements

Education

• N/A

Experience

• Entry-level or graduates
• Junior (1–2 years)
• Mid-level (3–4 years)
• Senior (5–7 years)
• Expert and leadership (9+ years)

Skills

• Customer Interaction
• CRM Software
• Troubleshooting
• Conflict Resolution
• Data Entry
• Product Knowledge
• Call Management

Compensation

• $50,000–$100,000 per year

Employment Options

• Full-time
• Part-time
• Contract
• Temporary
• Internship