Channel Account Manager

Partner Account Manager IIG

Heartstream is building on our 40+ year legacy of growth and innovation in emergency medical technology to continue passionately pursuing our mission of saving lives, lowering the cost of healthcare, and advancing the science of resuscitation while serving the public access AED, EMS, military, and hospital market segments. Heartstream includes leading brands and products like HeartStart AEDs, Intrepid and DFM100 monitor defibrillators, Tempus monitor and Tempus ALS systems, and Corsium and ECI informatics solutions.

Your impact:

• As a Partner Account Manager, you will work with our Indirect Channel Partners to ensure that our IIG customers have the right Heartstream devices to meet the needs of their patients.
• Through your trusted relationships and tactical account planning with our Indirect Channel Partners, you will maximise order intake, sales, price realisation with margin & customer satisfaction to deliver effective positive change and achieve sales forecast.
• You will collaborate with internal stakeholders to gain business and product information that you can pass on to the Partners
• You will work with the Partners to analyse sales, market trends and competition to co-develop a sales strategy for Emergency Care Business (Professional).
• Search and Selection of channel partners in close collaboration with relevant stakeholders
• Securing all Contract Management Processes in a timely fashion: (New Partner Process, Regular DDP, BC setting, contract renewal).
• Normal standard dispute resolution between Philips and Partners
• Expanding and strengthening existing partnerships in close coordination
• Strategic customer visits with the partners (60% of time).
• This role offers you to work from home in Italy, covering Italy, Israel, Greece, Malta and Cyprus.
• Be sure to speak to your recruiter about all the benefits on offer.

Our commitment to collaboration

• Your work will directly improve the quality of emergency medical services and enhance patient safety and survival rates by making high-quality care accessible to more people around the world. As part of a number one provider of therapeutic care solutions, your contribution will help us continue to save more lives every year. With every project, you'll be making a world of difference.
• We believe collaboration is better together than apart. For this remote-based team, this means working from home in Italy with regular customer and partner visits.

You’ll thrive in the role if:

• You are educated to Bachelor's/ Master's Degree level in Sales, Business Administration, Marketing or equivalent.
• Professional experience in channel/indirect/partner sales with a commercial mind-set and strategic thinking skills.
• Previous experience with medical devices and an understanding of local healthcare, including procurement processes.
• You’re an excellent communicator with the confidence and resilience to balance internal and external stakeholder priorities founded on trust and loyalty.
• You can do service redesign, workforce costing and modelling, and are comfortable working with data to analyse market trends and opportunities.
• The idea of making a positive patient impact through sharing your expertise energises you.
• Bilingual capability at a commercial level – Italian and English

If you find this role intriguing and possess several of the required experiences, we welcome your application. You might still be the ideal candidate for this position or other openings at Heartstream.