**Company Description**

We are a highly respected global company where we help professionals to succeed in their own specialty. We offer you exposure to a diverse array of clients across various industries as well as access to world class training material to become the best in the industry. Our staff are the lifeblood of our company.

**Role Description**

This is a remote role for a Senior Project Manager. As a Senior Project Manager, you will be responsible for managing projects for clients and ensuring that their projects are delivered within the agreed-upon scope, timeline, budget, and quality standards. You will be the main point of contact for clients, responsible for building relationships and ensuring clients are satisfied with the outcome of the project.

**Qualifications**

*   Minimum of 5 years of experience in Project Management or related field
*   Excellent organizational skills and attention to detail, with a proven ability to manage multiple projects simultaneously
*   Strong leadership and communication skills, with the ability to motivate stakeholders and maintain relationships
*   Experience in managing digital marketing channels, including social media, email marketing, and content marketing is a plus
*   High performers with a proven ability to work well in a remote team environment
*   Excellent problem-solving skills, with a proven ability to overcome project challenges

**How to Apply?**

Applicants will undergo a 5-10 min phone interview before obtaining access to a fully detailed brief of the opportunity.

**_This is an opportunity to work for yourself as an independent contractor._**

Senior Project Manager - Work from Anywhere

**Scope of Position** The Project Manager is responsible for the overall directions, coordination, implementation, execution, control and completion of specific projects ensuring consistency with the organizations strategic direction and intended result. Main Job Tasks and Responsibilities

*   Coordinate and Supervision - Coordinate, manage and monitor the workings of projects.
*   Project Managers are responsible for the contractual/commercial of a Structural Steel project including the coordination of drafting, manufacturing, erection and administration of a project.
*   Client liaison including negotiation and follow up with the customers, builders, engineers, architects etc. on issues arising with specific job requirements and RFI's.
*   Assist with risk assessments at hand over meetings
*   Negotiate sub-contractor arrangements & pricing for all outsourced services including surface treatment, drafting, and erection etc. prior to requesting an order from purchasing, the final negotiated price to be authorized by the Managing director.
*   The project manager is responsible to monitor each job according to the scope of works which includes the following:

Monitor budget requirements of the project including updating the budget as orders are issued, variations received and progress claims are made. Warrant that all variations have been submitted by the scheduled date Ensure specification requirements including architectural, engineering and drafting are "for construction drawings". Allocate, issue drawings to the nominated external drafting organization and assist and address all quires within suitable time frame. Organise and attend meetings with the relevant departments to ensure all areas are informed of the project requirements. Carefully read, complete, collate all information and address any concerns that is in the Contract received from the client. Ensure that a copy of the contract with all parties signatures is in contracts file. Maintenance of all correspondence including drawing register, RFI register and Variation register. Work in conjunction with WH&S Department to develop SWMS and Quality Plans for direct employees Set project milestone requirement and invoicing points. (Kick off Meetings) Track cost against budget requirements. Determine and implement weld test requirements Determine and implement surface treatment requirements Track fabrication program and hours o Establish the erection method for each specific project and ensure SWMS requirements are met. Ensure that SWMS are project specific and that contractors provide their own and are submitted with the client Ensure that subcontractors adhere to rules, regulations and procedures Issue shop drawings for approval/fabrication. Issue bolt/purlin listing to purchasing. Sign off from builder at completion of works.

*   Ensure the scope of works is updated as required throughout the project term.
*   Update the program and production schedule to reflect a clear picture to management at all times.
*   Maintenance of Job File folders.
*   Ensure accurate records are kept for all site works including the erection process, QA, Safety, Fabrication progress, Painting, Progress claims, Cash flow and costings.
*   Implementation of Variations relating to specific jobs and approval from client.
*   Attend process meetings.
*   Identify and raise Improvement Notices

**Education and Experience** The formal education and experience for the Project Manager job description include but not limited too;

*   Diploma or Degree Recognized University Qualification
*   White card

_**Mark Waters Senior Recruitment Consultant**_

_ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview._

_Aboriginal and Torres Strait Islander people are encouraged to apply._

_By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more_ _-_ www.manpowergroup.com.au/privacy-policy

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856

Project Manager (Structural Steel - Fully Remote role)

The **Telecom Business Analyst Lead** will manage workshop & manage customer requirements. Define functional specifications as well as supporting build & test and directly configuring the **DGIT CPQ and Order Management system.** You will also provide team and practice leadership to a small team doing the same work. **Key Duties And Responsibilities** Projects vary, but typically will have you:

*   Dive deep into the world of telecommunications. You will develop a detailed knowledge on markets, products, sales, delivery and operations.
*   Solve real-world business problems, considering technical, financial, and operational constraints.
*   Work with clients to define end to end user journeys that form part of the solution blueprint.
*   Take ownership of business analysis initiatives and ensure work packages are delivered on time, to expected quality standards and as per scope, as agreed with the Project Manager.
*   Take end to end solution blueprints and configure solution workflows and catalogues that implement the design. You will need to consider exception and failure scenarios to create a robust solution.
*   Mentor, coach and support business analysts to ensure skill growth and high-quality deliverables.
*   Foster a high-performing BA team through regular engagement and support
*   Contribute to our methodology to help us do things faster and better.

**Skills And Experience** Our ideal candidate will put the analysis into analyst. You should:

*   Leverage your exceptional communication skills when working with customers to understand a problem statement.
*   Recognize the additional detail and clarity required for a solution design, and quickly work to close these gaps.
*   Be able to work within the constraints to define a detailed, complete, and implementable solution. This will breakdown the solution components, what each component does and how it does it.
*   Summarize your solution proposal including inputs, considerations, and recommendations concisely and accurately to obtain feedback, approvals and move into implementation.
*   Be able to manage client expectations through workshop and feedback sessions.
*   Proven leadership experience with a track record of leading projects and BA team
*   Ability to work independently with minimal supervision while driving initiatives, making decisions and resolving challenges

**Desirable:**

*   Hands on experience in coding. For instance, when to use global and local variables, and the concept of object oriented programming.
*   Experience working as a vendor.
*   Hands-on experience with configuration driven systems (Salesforce, SAP, ServiceNow, Siebel, etc.)
*   Experience in the telco and/or billing domains.

Interested, but don’t think you fit into all this 100%? We would still like to hear from you – just let us in your cover letter know how your strengths align to our criteria, and where we can help you grow. **Location(s):** Australia Remote

Telecom Business Analyst Lead

We are hiring for one of our ecosystem projects - a cryptocurrency exchange. We are seeking a Senior Product Manager to lead product initiatives from inception to execution. This role offers a rare chance for a visionary to shape an industry-defining platform that reimagines how users interact with their finances. You’ll make a global impact by launching products and features, working closely with engineers, designers, analysts, marketers, and cross-functional teams to deliver exceptional results. **In This Role, You Will**

*   Interact with customers to build empathy and address their needs.
*   Conduct market research to inform product strategies.
*   Prioritize initiatives and projects, balancing necessary trade-offs.
*   Develop and maintain the team’s roadmap, milestones, and dependencies, aligned with strategic priorities.
*   Define features, write specs, conduct user studies, refine based on feedback, and support QA testing.
*   Monitor progress and coordinate with developers, designers, marketing, and operations teams.
*   Manage the backlog and ensure timely delivery of products and features.

**You Might Thrive In This Role If You Have**

*   Experience launching and iterating on successful software or financial products at scale.
*   A data-driven approach that prioritizes the user’s perspective with empathy.
*   Strong enthusiasm for creating enjoyable customer-facing products.
*   Proven leadership skills with initiative and results-driven outcomes.
*   Excellent collaboration skills with design, engineering, QA, and other teams.
*   A bachelor’s degree or equivalent experience.
*   Knowledge of retail trading or gamification.

(Senior) Product Manager (Trading)

**Who we are:** Founded in 2013, Ignition is the **leading revenue generation platform for accounting and professional services businesses** to spark greater efficiency and profitability. Ignition automates and optimizes proposals, billing, payments and workflows in a single platform that fits seamlessly into existing technology stacks. With a vision to transform how professional services and their clients do business together, Ignition empowers 7,250+ businesses to reach their full revenue potential. To date, Ignition customers have engaged over 1.7 million clients and generated US $8b in revenue via the platform. Ignition’s global workforce spans Australia, Canada, New Zealand, the Philippines, US and the UK. **Company Values:**

*   We are better everyday
*   We work without ego
*   We are smarter together
*   We hero our customer

**Role location:** We are open to candidates in Australia with full work rights. We have embraced remote working and all our employees can work from home. **Job DescriptionAbout the role:** We are looking for a Fraud & Risk Senior Manager to drive the transformation of our Fraud & Risk function with a forward-thinking end to end fraud strategy that balances risk management and business growth. In this role, you will lead a team dedicated to oversee merchant onboarding, transaction monitoring, chargebacks, disputes, and broader business risk. **What your day to day will look like:**

*   Fraud & Risk Strategy & Automation: Develop and implement a fraud prevention framework that balances risk reduction with business growth, using tools to enhance accuracy, reduce manual work, and scale risk management.
*   Team Management & cross functional collaboration: Lead a geographically dispersed team, working closely with CX, Product, and other departments to enhance fraud prevention, manage disputes, and improve risk resilience.
*   Merchant & Business Risk Oversight: Monitor and assess risks associated with merchants, including fraud, KYC compliance, chargebacks/disputes and financial viability to reduce exposure from merchant failures and fraudulent sign ups, while championing a seamless and trustworthy experience for legitimate customers.
*   Onboarding & KYC Compliance: Establish and refine processes to ensure robust due diligence during merchant onboarding, reducing the risk of fraudulent activity from the outset, balancing automation vs manual in a risk environment.
*   Transaction, Payments Risk & Dispute Management: Oversee fraud detection across payment flows, ensuring timely resolutions, minimizing financial loss, and staying ahead of emerging threats.
*   Incident Response & Crisis Management: Lead fraud investigations, manage escalations, and drive corrective actions to prevent recurrence, acting as the senior point of escalation for high-risk incidents.
*   Resource, Improvement & Reporting: Secure leadership buy-in for adequate resourcing of fraud and risk initiatives, leveraging data-driven insights to strengthen fraud controls, identify emerging risks, and establish KPIs for fraud losses and chargebacks, with regular reporting to leadership.

**QualificationsWhat you need to succeed:**

*   5+ years of experience with proven leadership in fraud prevention, risk management, or payments security within a fast-paced, growth oriented fintech environment
*   Experience in vertical SaaS payments and businesses that process payments on behalf of customers for their end clients, ideally with Stripe
*   Deep expertise in embedded payments, merchant acquiring, and transaction fraud.
*   Expertise in regulatory requirements, including PCI-DSS, KYC, and chargeback management.
*   Hands-on experience with fraud detection tools, risk assessment platforms, Merchant risk management tools
*   Strong leadership, communication, problem-solving, and stakeholder management skills, with the ability to negotiate and secure the necessary time, resources, and prioritization for critical risk initiatives.
*   Deep expertise in chargebacks, disputes, and transaction monitoring, with a track record of reducing fraud losses and optimizing dispute resolution processes.
*   Strong understanding of KYC, with experience implementing scalable frameworks.
*   A data-driven mindset, with experience leveraging automation to enhance fraud detection and risk management.
*   Experience handling high-pressure escalations and crisis scenarios, making sound decisions that protect the business in real time.

**Additional InformationWhy join us:** Join our global SaaS scale-up company where we foster a collaborative, open, and transparent culture and work without ego. Our team comprises curious and intelligent colleagues who embrace challenges. Here's what we offer:

*   Employee stock options from day one
*   20 days of accrued annual leave/vacation plus 10 wellbeing days to prioritize yourself and your loved ones
*   Additional paid day off to celebrate your birthday, along with volunteering leave
*   Health, dental, and vision benefits starting immediately
*   Annual education allowance reimbursement to support your professional development
*   Employee recognition program
*   Quarterly wellness allowance to invest in your personal wellness
*   Paid subscriptions to Headspace and LifeWorks EAP & Wellbeing Platform
*   Flexible working arrangements, supported by WFH reimbursement and technology allowance to ensure your safety while working from home
*   Personal tax return assistance (since we're in the accounting business!)
*   Paid parental leave

Please consider applying, even if you don’t tick all the boxes. Research has shown that candidates from underrepresented minority groups often only apply for roles where they meet all the detailed criteria. Experience comes in many forms, and skills are transferable. We are committed to adding diverse perspectives to our teams and encourage everyone to apply if interested. Ignition is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Ignition is proud to provide employment and recruitment accommodations during the recruitment process. Once our team reviews your resume and contacts you if there is a fit, we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact careers@ignitionapp.com

Fraud & Risk Senior Manager

**Overview** Dragos is on a relentless mission to defend industrial organizations that provide us with the necessities of modern civilization; running water, functioning electricity, and safe industrial working environments. As the market leader in ICS/OT Cybersecurity, we are dedicated to arming our customers with best-in-class technology, threat intelligence, and services to protect their systems as effectively and efficiently as possible. We’re a remote-first culture with operations in North America, Europe, the Middle East, and APAC. We’re looking for mission-oriented teammates who embody our core values of authenticity, transparency, and trust. Are you ready to make a difference? Come join a mission that can save the world! About the role: We are seeking a Senior Manager of Customer Experience to lead our APAC pre- and post-sales organization, including Solutions Architects, Technical Account Managers, Field Operations Engineers, and Resident Engineers. This is a high-impact leadership role responsible for partnering with the sales organization to acquire new business, delivering customer outcomes, accelerating new logo and expansion revenue, and mitigating churn risk in our fast-growing, market leading OT cybersecurity company. This role will require close partnership with regional sales leadership to define and execute go-to-market strategy. The ideal candidate is one who is mission- and customer-first and possesses a strategic and operationally focused mindset. This is a leader who thrives in a high-growth environment, understands how to scale pre- and post-sales functions, and can drive transformational programs to increase efficiency and scale while maintaining a world-class customer experience. **Responsibilities**

*   Leadership & Strategy: Lead and scale a high-performing customer experience team across APAC, ensuring alignment with company goals.
*   Technical Win Strategy and Execution: ensure pre-sales organization adheres to technical win processes and procedures, performs effective qualification and scoping of POC activity, and executes technical wins in such a way to maintain high win rates.
*   Revenue Growth: Drive total revenue growth through new logo acquisition, expansion, and renewals, partnering closely with sales and product teams.
*   Churn Risk Management: Own customer retention and health metrics, ensuring proactive engagement, value realization, and commercial and technical risk identification, in order to minimize churn and increase expansion velocity.
*   Operational Excellence: Develop and implement scalable processes to improve efficiency, increase technical win rates, reduce time-to-value, and enhance customer satisfaction.
*   Manage to KPIs: assume accountability for maintaining excellence across KPIs including NDR, NPS, and churn.
*   Cross-Functional Collaboration: Work closely with Sales, Revenue Operations, Product, Engineering, Marketing, Field Operations, and Support to ensure seamless customer engagement.
*   Team Development: Lead, mentor, and develop a team of high-performing leaders and customer-facing professionals. Set performance expectations and provide detailed guidance to exceed those expectations.
*   Customer Advocacy: Serve as an executive sponsor for key accounts, ensuring strategic alignment and strong relationships at all levels.
*   Reporting and Analytics: maintain high standards for operational discipline across the organization to enable accurate reporting and analysis of the business. Work closely with Rev Ops to develop data collection and reporting standards.
*   Budget Management: adopt a fiscally responsible approach to managing the CX organization within allocated budgets. Participate in annual planning activities where go-to-market and budgetary strategies are set.
*   Transformational Programs: modernize our ability to win new logos and serve customers by proposing and implementing techniques that scale efficiently, including digital, low-touch strategies, and leveraging automation when possible.

**Qualifications**

*   3+ years of sales engineering or customer success leadership experience.
*   5+ years of experience in sales engineering or customer success in an enterprise software or cybersecurity environment.
*   7+ cumulative experience in the cybersecurity / technology domains.
*   Proven track record of supporting new logo growth, expansion revenue, and renewals revenue in a SaaS or hardware/software hybrid business.
*   Strong operational and transformational leadership skills, with experience building scalable processes and managing lean, efficient teams.
*   Excellent executive presence, written and verbal communications skills, and stakeholder management skills.

**Compensation**

*   OTE: 345,000 AUD
*   Competitive equity package
*   Comprehensive benefits plan

Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment.

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