**Werde Teil unseres Teams und hilf uns, den besten Service zu bieten!**

Wir sind **TRETMANN**, eine junge und schnell wachsende Marke für innovative Sportgeräte. Unsere Mission? Hochwertige Rudergeräte, Pedaltrainer und mehr direkt zu unseren Kunden bringen – mit erstklassigem Service und einem reibungslosen Einkaufserlebnis.

Um unseren Kunden den besten Support zu bieten, suchen wir dich als unser neues Kundenservice-Talent.

Aufgaben

*   Du bist die erste Anlaufstelle für unsere Kunden und hilfst ihnen per Telefon und E-Mail bei allen Fragen rund um unsere Produkte.
*   Du löst Probleme schnell und professionell – egal ob es um Bestellungen, Retouren oder technische Anliegen geht.
*   Du koordinierst mit unseren Teams in Logistik, Retouren und Support, damit alles rund läuft.
*   Du hältst unser Ticketsystem up to date und dokumentierst Anfragen ordentlich.
*   Du bringst kreative Ideen ein, um unseren Kundenservice weiter zu verbessern.

Qualifikation

*   Sehr gute Deutschkenntnisse (Muttersprache, in Wort & Schrift).
*   Idealerweise erste E-Commerce-Erfahrung und ein Wohnsitz in Deutschland,
*   Deine letzte Ausbildung / Studium liegt mindestens 2 Jahre zurück (auch wenn du keine hast, ist das kein Problem).
*   Erfahrung im Kundenservice ist ein Plus – aber kein Muss.
*   Du bist freundlich, hilfsbereit und geduldig – auch in stressigen Situationen.
*   Du liebst es, Probleme zu lösen und unseren Kunden den Tag zu retten.
*   Du arbeitest zuverlässig, eigenständig und hast Lust, dich weiterzuentwickeln.
*   Ein technisches Grundverständnis für unsere Sportgeräte wäre super.
*   Sicherer Umgang mit Laptop, Tablet oder Smartphone.

Benefits

*   100% Remote-Arbeit – Ortsunabhängiges Arbeiten und flexible Arbeitszeiten.
*   Perspektive – Langfristige Entwicklung und mögliche Übernahme einer Führungsrolle.
*   Eigenverantwortung – Eine steile Lernkurve mit Verantwortung für deine Projekte.
*   Dynamisches Team – Zusammenarbeit mit leistungsstarken Kollegen ohne 9-to-5-Mentalität.
*   Mitgestaltung – Aktive Beteiligung an der Produktentwicklung und kreativen Prozessen.
*   Zusätzliche Benefits – Kostenlose Nutzung unserer Sportgeräte sowie attraktive Vergütung mit Bonussystem.

**Unsere Philosophie: "Hire for Attitude – Train for Skills"Wir legen mehr Wert auf die richtige Einstellung als auf einen perfekten Lebenslauf. Auch wenn du keine Erfahrung im E-Commerce oder in der Produktentwicklung hast – bewirb dich trotzdem!Werde Teil unseres Teams!Haben wir dein Interesse geweckt? Dann schicke uns deinen Lebenslauf an gf(at)tretmann(punkt)comSende uns bitte ein kurzes Vorstellungsvideo, in dem du folgende Fragen beantwortest:**

*   **Warum möchtest du bei uns arbeiten?**
*   **Was macht dir Spaß?**
*   **Warum bist du die richtige Person für uns?**
*   **Wie passt dieser Job in dein Leben?**
*   **Wie stellst du dir das Arbeiten bei uns vor?Falls deine Datei zu groß für eine E-Mail ist, nutze bitte WeTransfer.Wir freuen uns darauf, dich kennenzulernen!**

Kundensupport Mitarbeiter - Remote - VZ - Sports & Health Industrie

**Title - Lead ConsultantType - ContractLocation - RemoteKey Responsibilities:Define:**

*   Conduct client assessments to identify needs and opportunities.
*   Advise on IT strategies aligned with business goals.
*   Create Statements of Work (SOWs), estimates, and technical roadmaps.

**Design:**

*   Architect solutions using Microsoft Intune, Windows Autopilot, and VMware Workspace ONE.
*   Design modern workplace solutions incorporating Microsoft 365 features.
*   Develop cloud infrastructure designs using Azure, AWS, or Google Cloud.
*   Create automation scripts using PowerShell and Python.
*   Design Proof of Concept (PoC) projects.

**Deploy:**

*   Implement designed solutions and lead transitions to modern IT infrastructures.
*   Oversee cloud infrastructure and virtual desktop deployments.
*   Implement Microsoft 365 security and compliance features.
*   Automate deployment processes.
*   Provide post-deployment support and training.
*   Conduct infrastructure and security assessments.

**Customer Engagement & Advisory:**

*   Serve as a Technical SME for Compute Services.
*   Lead client engagements and provide technical recommendations.
*   Scope and lead PoC projects.
*   Develop and present technical designs and documentation.
*   Conduct workshops and assessments to solve technical challenges.

**Project & Process Leadership:**

*   Develop technical roadmaps and translate business needs into IT solutions.
*   Support Pre-Sales, Sales, and Service Product Managers.
*   Create project plans and execution strategies.
*   Develop repeatable processes through automation.
*   Provide ongoing guidance and troubleshooting.

**Technical Expertise:**

*   Expertise in Modern Management technologies like VMware Workspace ONE, Microsoft 365, Intune, Windows Autopilot, Configuration Manager (SCCM), Microsoft Purview, and Entra ID.
*   Proficiency in Microsoft 365 features and security protocols.
*   Experience in cloud infrastructure management using Azure and AWS.
*   Strong scripting skills with PowerShell, Python, Terraform, Ansible, or Terraform.
*   Experience with Windows 10/11 lifecycle management, focusing on Group Policy migration to Intune and SCCM to modern management transitions.
*   Ability to deliver comprehensive as-built documentation, design documents, work breakdown structures (WBS), and high-level architecture diagrams.

**Knowledge and Skills:**

*   Architecture Specification: Develop deliverables mapping customer requirements to technologies, including workshops, questions, presentations, design documents, drawings, templates, RACIs, and other documentation.
*   Advanced SME Recognition: Recognized as an expert in end-user computing, modern workplaces, services, applied and emerging technologies, and processes, with vendor interoperability knowledge of complex IT infrastructures.
*   Modern Management Expertise: Expert on modern workplace technologies like Microsoft Intune, Windows Autopilot, Microsoft 365, Office 365, OneDrive for Business, Windows Hello, Entra ID, Conditional Access, Microsoft Defender, BitLocker, Always on VPNs, hybrid vs cloud-native management, and Entra Connect Sync and Cloud Sync.
*   Cloud and Legacy Integration: Expert on transitioning from traditional to cloud-managed environments supporting modern workplaces.
*   Scripting Proficiency: Experienced in creating, editing, and debugging PowerShell/Python scripts.
*   Cloud Platforms: Worked with Azure and AWS.
*   Security Technologies: Experienced with Single Sign-On, SCEP, PKCS, Microsoft PKI certificates, and OpenSSL.
*   Mobile Device Management: Managed devices for Android, iOS/iPadOS, Apple Business Manager, Google Zero-touch, Samsung Knox.
*   Additional Platforms: Experience with Chrome OS, macOS Management, Workspace One, or other MDMs is a plus.
*   Collaboration and Communication: Proven collaboration with technical, management, and executive levels.
*   Technical Mastery: Extensive experience in technical expertise and practical application of technology.
*   Troubleshooting: Performed troubleshooting across several significant multi-vendor products.
*   Risk Management: Relates risks and challenges to other client efforts.
*   Project Planning: Develops detailed project plans, levels of effort, and work breakdown structures.
*   Best Practices: Utilizes industry’s best practices, techniques, and standards during project execution.
*   Project Completion: Proven ability to complete projects within scope, budget, and timeline.
*   Project Management Tools: Familiarity with project management software tools, methodologies, and best practices is a plus.

**Qualifications:**

*   10+ years of experience in IT consulting or technical roles.
*   Extensive hands-on experience with modern management solutions
*   Proven experience in cloud infrastructure design and management
*   Strong proficiency in scripting languages.
*   Experience managing VDI environments.
*   Relevant certifications are highly desirable.

**Education and Experience:**

*   Bachelor’s degree in Computer Science, IT, or related field (Master’s preferred).
*   10+ years of relevant professional experience.
*   Fluent in English.

Information Technology Consultant

**About Us** HSP Group specializes in helping companies manage their international operations and expand globally. We offer a suite of services to our customers, including finance, tax, legal, and HR support. HSP Group's expertise and technology streamline global expansion, providing a single partner for all global growth needs for our customers. **Job Description** We are seeking a Global Service Associate (GSA) to act as the primary contact point between HSP Group’s network of Local Service Partners (‘LSPs’) and our clients, the Global Service Associate will coordinate the delivery of Business as Usual (‘BAU’) services. To be successful within this role, the Global Service Associate will need to develop a strong network and relationships with clients, LSPs, Global Service Directors (‘GSD’), Implementation and other members of the HSP Group team. **Responsibilities Will Include, But Not Limited To**

*   Working with Implementation team on handover to BAU and ensuring that client is set up in BAU related systems
*   Update and Maintain BAU related systems ensuring accuracy and timeliness of data. Systems include, but are not limited to, FreshDesk, Salesforce, SharePoint, Microsoft Teams and any other related software systems
*   Create service tickets and sense check data provided by clients and/or LSPs
*   Monitor calendars and ensure that clients and LSPs meet all deadlines
*   Review Corporate Documents, filing with naming conventions
*   Develop and maintain excellent relationships with LSPs
*   Respond to client ad hoc queries, ensure appropriate teams are involved in the event of either escalations or opportunities for service add-ons
*   Monitor the status of assigned tasks and tickets, providing regular updates where required
*   Adhere to SLAs in terms of responsiveness and quality where applicable
*   Build and maintain region and/or service line specific knowledge base
*   Provide excellent customer centric service
*   Manage and give input on team processes and other business improvement initiatives
*   Additional duties as assigned

**Qualifications**

*   3-4 years minimum experience in Legal Entity Management or CoSec in client facing service delivery or in similar roles/exposure
*   Very strong English communication skills, both written and verbal
*   Proficiency in a second foreign language a plus
*   Experience in flexible working/work from home
*   Reliable home internet connection
*   Excellent analytical and problem-solving skills
*   Project management experience a plus
*   Microsoft suite – Word, Excel, PowerPoint, Visio
*   Experience with a CRM system (Microsoft 365, Salesforce) a plus

**Skills**

*   Dependable, consistent performer with a positive attitude and an ability to listen and work collaboratively across an organization
*   Self-motivated, detail orientated and driven with the ability to meet deadlines
*   Ability to communicate effectively with senior personnel, both internal and client
*   Ability to adapt to an evolving environment
*   Works well with a team environment and be a proactive contributor to the overall success of the team
*   Assertive but tactful and can manage multiple business relationships

If you would like to be part of a fast-paced, client first environment; where we focus on solutions rather than challenges, come and join our **#HSPGlobalSolutionTeam**!

GSA - Legal Entity Management

**About Revolut** People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 50+ million customers get more from their money every day. As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. **About The Role** At Revolut People, we’re building the future of high performance. Our performance management platform empowers hyper-growth companies to identify, hire, and retain high performers at scale as they level up how they manage their talent. To accelerate our growth, we’re looking for a skilled Customer Success Manager to continue building out the function. As a CSM, you'll be a strategic partner to your clients, working across the entire customer lifecycle — from mapping customer requirements to driving implementation and adoption. You'll own key accounts, with the goal of increasing advocacy and retention through great experience and tangible ROI. You'll also be the voice for customers, collaborating with Product and Engineering teams to build a best-in-class offering. Ready to take our customer experience to the next level and beyond? Let's get in touch. **What You’ll Be Doing**

*   Mapping customer requirements and designing product implementation strategies to achieve business objectives
*   Owning strategic customer implementation projects end to end
*   Working with customers to drive ongoing product adoption and build strategies to continually increase engagement
*   Designing and optimising key processes within customer success to increase efficiency and team KPIs
*   Working closely with teams, including Product, Engineering, Sales, Marketing, and Operations, sharing customer feedback to help shape the Revolut People platform
*   Building and maintaining an internal and external knowledge base for customers and internal teams, including self-service instructions

**What You'll Need**

*   A bachelor’s degree
*   4+ years of experience working in a tech or other fast-paced B2B company or consultancy
*   Experience in customer success and/or project management
*   Experience influencing teams to implement your plans
*   Fluency in English with excellent communication skills
*   Great self-organisation and keeping cool when working to tight deadlines

**Nice to have**

*   Experience in HR tech
*   Experience managing people

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team. **Important notice for candidates:** Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.

*   Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment.
*   Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.

**We won't ask for payment or personal financial information during the hiring process.** If anyone does ask you for this, it’s a scam. Report it immediately. By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's <a class="postings-link" href="https://www.revolut.com/legal/data-privacy-for-candidates">Candidate Privacy Notice

Customer Success Manager (Revolut People)

**🌍 Freelance Medical Representative – Work from Anywhere! 🌍**

Are you looking for a flexible freelance opportunity in the fast-growing health tourism industry? We are seeking Freelance Customer Representatives to help connect international patients with top healthcare providers in Istanbul.

**What You’ll Do:**

✅ Generate leads to reach potantial patients by using your own network

✅ Identify and refer patients seeking medical treatments in Istanbul

✅ Provide basic information about healthcare services and guide patients in the process

✅ Work remotely from your home country with full flexibility

✅ Earn commission for every successful patient referral. **(it's a commission-based position, there is not a fixed salary)Who We’re Looking For:**

🔹 Strong communication and networking skills

🔹 Experience in sales, customer service, or a related field (preferred but not required)

🔹 Ability to connect with people in your local community

🔹 A good network in the country you are living to reach potential patients

🔹 Interest in the health tourism sector

If you’re motivated, well-connected, and looking for an opportunity to earn while helping others, this role is for you!

📩 Apply now and be part of the booming medical tourism industry!

Freelance Medical Consultant (Health Tourism Sector)

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. **Job Title: Staff Product ManagerAbout Genesys:** Genesys is the global leader in cloud customer experience and contact center solutions. We help organizations transform their customer experiences by delivering innovative cloud-based solutions that drive customer engagement, satisfaction, and loyalty. With a comprehensive suite of products and services, Genesys empowers businesses to deliver exceptional customer service across every touchpoint, channel, and interaction. **Position Overview:** Genesys is seeking a talented and experienced Staff Product Manager of Onboarding & Adoption to drive customer success and maximize the adoption of Genesys Cloud features within client organizations. In this role, you will be responsible for developing and executing strategies to ensure that customers fully leverage the capabilities of Genesys Cloud to achieve their business objectives. You will work closely with cross-functional teams, including Product Management, Customer Success, Marketing, and AI Engineering, to drive adoption initiatives and deliver value to customers. **Key Responsibilities:**

*   Onboarding Strategy: Lead the ideation and productization of new features to streamline the onboarding process for new Genesys Cloud customers. This should include a collaboration on AI-powered admin-focused copilot features. Collaborate with Customer Success to define best practices, processes, and methodologies to ensure a smooth and efficient onboarding experience.
*   Adoption Strategy: Lead the ideation and productization of new features to drive increased adoption of Genesys Cloud products. This should include AI-powered capabilities which rely on customer data to personalize the user’s experience and assist with the implementation of key recommendations.
*   Customer Engagement: Engage with customers and other experts to understand their unique requirements, goals, and challenges related to onboarding, deployment, and feature adoption. Build strong relationships with key stakeholders and decision-makers to drive initiatives.
*   Feature Development: Partner with Dev and AI Engineering teams to drive the creation of new features that streamline the adoption of Genesys Cloud products. Define requirements, prioritize, and drive the development and launch capabilities.
*   Leadership Alignment: Work closely with the executive team to implement the company's product strategy, incorporating technology in innovative and effective ways to ensure the product portfolio aligns with the company's overall strategy and vision.
*   Metrics and Continuous Improvement: Define and track key metrics and success criteria to measure the effectiveness of your initiatives. Monitor progress to identify areas for improvement and optimization.
*   Market Research: Collaborate with Product Marketing on market research and analysis to identify customer needs, market trends, and opportunities for product innovation.
*   User Experience: Collaborate with User Experience Research and Design to identify the right problems to be solved and the right solutions to those problems.
*   Genesys Advocacy: Represent the company and product portfolio to external stakeholders, including customers, partners, and industry analysts

**Qualifications:**

*   6+ years of experience in product management with proven successful track record preferably in the software-as-a-service (SaaS) industry.
*   Strong understanding of cloud-based technologies, contact center solutions, and customer experience management.
*   Excellent communication, presentation, and interpersonal skills. Ability to effectively engage with customers, internal teams, and executive stakeholders.
*   Analytical mindset with the ability to leverage data and metrics to drive decision-making and measure the impact of adoption initiatives.
*   Self-motivated and results-oriented with a passion for driving customer satisfaction and success.
*   Thought leader and confident decision maker able to drive transformation and manage through the change.
*   Experience delivering enterprise products at scale and managing product solutions with multiple stakeholders, leading either product or product and engineering functions.
*   Bachelor’s degree in Computer Science, Engineering, Mathematics, or related field. Master's degree is a plus.

**Why Join Genesys:** At Genesys, you'll have the opportunity to work with a talented team of professionals who are passionate about delivering innovative solutions that transform the way businesses engage with their customers. You'll play a critical role in driving customer success and helping organizations realize the full potential of Genesys Cloud. Additionally, Genesys offers competitive compensation, benefits, and opportunities for professional growth and development. Join us in shaping the future of customer experience with Genesys Cloud! Apply now to be a part of our dynamic team. If a Genesys employee referred you, please use the link they sent you to apply. **About Genesys:** Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com. **Reasonable Accommodations:** If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting. This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response. **Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.** _Please note that recruiters will never ask for sensitive personal or financial information during the application phase._

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